Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wilna B.Calixte

Fort Pierce,United States

Summary

Proven track record of enhancing efficiency and customer satisfaction at Uber Eats through expert route optimization and exceptional service. Skilled in dispatch communication and fostering positive relationships, I significantly increased repeat business. Demonstrates meticulous attention to detail and a commitment to maintaining high-quality standards across various roles.

Overview

19
19
years of professional experience

Work History

Delivery Driver

Uber Eats
02.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Oderfiller

Walmart DC
03.2021 - Current
  • Improved order accuracy by meticulously reviewing and verifying customer information before processing.
  • Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
  • Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
  • Reduced errors in inventory management by conducting regular audits and updating records accordingly.

Caregiver

VNA
09.2011 - 07.2024
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Supervisor

Areas USA
01.2013 - 10.2016
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Cashier

Hand Car Wash
06.2011 - 12.2015
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Office Manager

Rose's Restaurant
10.2005 - 12.2007
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Education

Certificate - Transport,telecommunications

Allegheny Wesleyenne
Haiti
09.2006

Skills

  • Dispatch Communication
  • Load Balancing
  • Mileage Tracking
  • Vehicle Maintenance

Languages

Creole and English
English
Native or Bilingual

Timeline

Delivery Driver

Uber Eats
02.2023 - Current

Oderfiller

Walmart DC
03.2021 - Current

Supervisor

Areas USA
01.2013 - 10.2016

Caregiver

VNA
09.2011 - 07.2024

Cashier

Hand Car Wash
06.2011 - 12.2015

Office Manager

Rose's Restaurant
10.2005 - 12.2007

Certificate - Transport,telecommunications

Allegheny Wesleyenne

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Wilna B.Calixte