Wilneli Garcia

• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Packaged, labeled and shipped specimens to central lab daily.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Used personal protective equipment correctly to protect coworkers and patients.
• Conducted venipuncture and other CT procedures.

• Registered patients and scheduled appointments.
• Assisted with referrals and prepared medical records for patients.
• Maintained confidentiality of records relating to clients' treatment
• Collected information, verified insurance and collected co-payments for patients as part of check-in process.

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• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Obtained pre-authorization from insurance companies ahead of medical services.
• Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
• Processed and sent invoices, adjustments and credit memos to customers.
• Contacted insurance providers to verify insurance information and obtain billing authorization working with Medicaid specifically.
• Prepared and submitted accounting documents and reports for review, authorization and processing.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Processed medical insurance claims and payments.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Prepared lab specimens for diagnostic evaluation.
• Reached out to vendors and customers to resolve account problems.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Collected and documented patient medical information such as blood pressure and weight.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Verified patient insurance coverage and collected required co-payments.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.