Wilnetta Poe
Tuscaloosa,AL
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Warehouse Logistics Supervisor
Motherson/SMP
Cottondale, AL
07.2023 - Current
- Enhanced employee performance through the implementation of targeted training programs and performance reviews.
- Optimized warehouse layout for better space utilization and more efficient product flow.
- Implemented quality control measures to ensure all products met required specifications before shipping to customers.
- Assisted upper management in developing budgets for labor costs, equipment purchases, and facility upgrades based on forecasted workload demands.
Assistant General Manager
PINSTACK
Allen, TX
01.2022 - 07.2023
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on games and bowling lanes.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Set up and performed test activities.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Performed routine maintenance on games, and bowling lanes for manufacturing operations.
- Utilized control mechanisms and hands-on procedures to operate machines.
- Enhanced manufacturing processes, reduced waste and enhanced quality.
- Meticulously tracked all parts and devices used on each service call.
- Realigned production plans to boost productivity without dramatically increasing costs.
- Maintained accurate records of inventory levels by regularly updating tracking systems and conducting physical counts as necessary.
- Reduced lost or damaged inventory rates by implementing proper storage and handling procedures.
- Increased productivity and efficiency, initiating cross-functional team collaboration among warehouse departments.
- Collaborated with other supervisors to develop strategies for workforce optimization during peak seasons or high-demand periods.
- Managed a diverse team of warehouse personnel, promoting teamwork, communication, and problem-solving skills.
Production Worker/Team Leader
Mercedes-Benz International
Vance, AL
04.2021 - 10.2022
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Boosted efficiency by coordinating projects and assignments for 12 team members.
- Cultivated professional working relationships with peers and supervisors.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Streamlined operations realizing significant improvements in production flow.
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
- Assembled products according to changing daily work orders and specific customer needs.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Performed general equipment maintenance and repair to minimize downtime.
- Prepared reports and technical documentation of day-to-day production processes.
- Monitored employee actions for adherence to safety procedures.
- Reviewed production schedules and streamlined processes.
- Adjusted alignment of drills, guides and holding devices.
Tire Builder
BF Goodrich Tire Manufacturing
Tuscaloosa, AL
10.2007 - 03.2021
- Built semi-raw rubber treads onto buffed tire casings to prepare tires for vulcanization.
- Filled tire cuts and holes using hot rubber.
- Followed design specifications to complete accurate and speedy tire fabrication orders.
- Performed accurate startup and shutdown procedures to control wear on equipment and maintain personnel safety.
- Put together components, added to molding press and assembled products.
- Assembled and tested tires by performing Quality checks and, FIFO.
- Completed inspections every tire and managed scheduled maintenance and emergency repairs.
- Kept inventory levels in line with expected demands by monitoring levels and placing timely orders.
- Met production goals on consistent basis with efficient loading and unloading of chambers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree - Biology
Stillman College
Tuscaloosa, AL08.2008
No Degree - Biology
Shelton State Community College
Tuscaloosa, AL01.2004
Skills
- Manufacturing Processes
- Mechanical Expertise
- Robotic Systems
- Inspection and Quality Assurance
- Regulatory Standards
- Equipment Troubleshooting
- Adjusting Machine Parts
- Time Management
- Equipment Dismantling
- Safety Compliance
- Performing Maintenance Procedures
- Goal Management
- Scheduled Maintenance
- Equipment Inventory
- Employee Management
- Precision Measuring
- System Tests
- Multitasking and Organization
- Verbal and Written Communication
- Utilizing Power Tools
- Power and Hand Tool Use
- Performance Improvement
- Routine Adjustment
- Routine Inspections
- Troubleshooting and Repair
- Issue Resolution
- Power Tools and Equipment
- Health and Safety Regulations
- Mechanical Inspection
- Scheduling
- Daily Cleaning and Sanitation
- Repair Services
- Team Training
- Product Inspection
- Equipment Safety
- Troubleshooting
- Maintenance and Repair
- Staff Training
Timeline
Warehouse Logistics Supervisor
Motherson/SMP
07.2023 - Current
Assistant General Manager
PINSTACK
01.2022 - 07.2023
Production Worker/Team Leader
Mercedes-Benz International
04.2021 - 10.2022
Tire Builder
BF Goodrich Tire Manufacturing
10.2007 - 03.2021
No Degree - Biology
Stillman College
No Degree - Biology
Shelton State Community College