Wilson Alban
Restaurant Manager
Coral Springs,FL
Summary
Experienced manager seeking growth opportunities in the service industry. Recently relocated to South Florida, I am a hardworking individual thrives under pressure and consistently goes above and beyond. With 8 years of experience as a lead floor server in fine dining establishments, 6 years as an assistant manager, 3 years as a General manager, and a total of 18 years in the hospitality industry, i've held every position from dishwasher to GM. Highly focused on multitasking and delivering prompt results while maintaining a positive attitude and exhibiting great leadership during peak hours. 15 years of experience in inventory control, ordering, receiving, shipping, research and development, customer service, and sales. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
21
21
years of professional experience
3
3
Certificates
2
2
Languages
Work History
Managing Partner/Teacher
Little People LLC
9 2015 - Current
- Owner/Operating Manager, Accounting, Payroll, Inventory Control and maintenance
- Followed class curriculum to ensure everyone in class was provided with the highest education available to keep them in track for their early childhood development program, a curriculum provided by the state of Connecticut
Restaurant Manager
Vitolo
Fort Lauderdale, Florida
08.2023 - 10.2024
- Scheduling, hiring, training and development of all staff
- Recruiting and training servers, busser’s, bartenders, host and BOH staff
- Inventory control on dry goods and all equipment needed for front of the house operations
- Developed training manuals for all departments
- Developed opening and closing procedures for FOH and BOH
General Manager
Lucky's Restaurant Cabaret
Vernon, CT
03.2021 - 05.2023
- Hiring, training, and managing staff, such as bartenders, servers, security, DJ’s, cooks, performers and waitresses
- Inventory control (liquor, food, dry goods,uniforms.)
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Ensuring operations run according to safety and sanitation standards and laws of the state of Connecticut
- Implement strategies for improved upselling performance from all staff
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Car Salesman
Executive Jeep Nissan
New Haven, Connecticut
09.2020 - 08.2021
- Certified in Nissan and Jeep Product knowledge
- Assisted finance with closing paperwork
- Assisted customers with all insurance needs
- Worked with service department to provide leads from new and existing customers
- Accurately appraised vehicles for trade, to maximize profit
Server
David Burke Prime Steakhouse
Mashantucket, Connecticut
08.2018 - 10.2020
- Covers Lunch: 300 Dinner: 700
- Up selling on specials and top hats (steak add-on)
- Opening and closing restaurant duties
- Table side wine service
- Table side salads and steak carving
- Table side specialty cocktails
- Worked at a hotel and casino setting, (restaurant located inside Foxwoods Resort and Casino)
Server
Joe's Stone Crab Restaurant
Miami Beach, Florida
09.2015 - 06.2017
- Covers Lunch: 300-500 Dinner: 500-1500
- Seasonal Position, seafood restaurant specializing in stone crabs and local seafood)
- Communicate directly with chefs no P.O.S (place orders, fire food, pick up food)
Server
Baoli Miami
Miami, Florida
03.2015 - 01.2018
- Restaurant/Nightclub 500-800 cover per night
- French/Asian Fusion
- Knowledge about the restaurant's food, liquor, daily special, and history of the restaurant.
- Bottle service, wine sales and nightclub packages from ($300-$15,000)
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Shift Leader/Server
Zuma Japanese Restaurant
Miami, Florida
02.2012 - 04.2015
- Covers Lunch:350 Dinner:800 Asian Izakaya style
- Calculated inventory for front of the house equipment
- Ordered appropriate supplies and kept close relation with vendors
- Led and directed team of 60 members on effective methods, operations and closing procedures
- Assisted in maintaining preparation and service areas in a sanitary condition, Cleaned and inspected galley equipment, kitchen appliances, and work areas
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
Chef /Assistant Manager
Domenicks and Vinnies Pizza Restaurant
Southington, Connecticut
06.2003 - 01.2012
- Assisted in managing kitchen inventory, preventing shortages of essential ingredients.
- Followed recipes and instructions to achieve quality and presentation standards.
- Received delivered, produce and stored supplies quickly to maintain quality and condition.
- Trained new staff on food preparation and safety procedures.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
Education
High school diploma - Business
01.2000 - 1 2003
Skills
Firm financial oversight
Certification
Food handler certificate, Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Manager - Vitolo
08.2023 - 10.2024
General Manager - Lucky's Restaurant Cabaret
03.2021 - 05.2023
Car Salesman - Executive Jeep Nissan
09.2020 - 08.2021
Server - David Burke Prime Steakhouse
08.2018 - 10.2020
Server - Joe's Stone Crab Restaurant
09.2015 - 06.2017
Server - Baoli Miami
03.2015 - 01.2018
Shift Leader/Server - Zuma Japanese Restaurant
02.2012 - 04.2015
Chef /Assistant Manager - Domenicks and Vinnies Pizza Restaurant
06.2003 - 01.2012
john f Kennedy high school - High school diploma, Business
01.2000 - 1 2003
Managing Partner/Teacher - Little People LLC
9 2015 - Current
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