Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wilson Arnold

Bardstown,KY

Summary

Multi-talented [Job Title] with [Number] years of experience stocking [Type] merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate [Type] equipment. Reliable [Job Title] with [Number] years of experience serving customers while operating cash register. Skilled at taking customers' orders accurately and delivering to [Location] quickly. Courteous when helping customers with special requests. Enthusiastic retail professional with [Number] years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply [Skill] and [Skill] to new [Job Title] opportunity. Motivated Game Advisor adept at running cash registers, managing inventory and making sales. Over [Number] years of experience and strong customer service skills. Motivated [Job Title] offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

15
15
years of professional experience

Work History

Customer Service

Kroger
05.2014 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers with money transfers and bill pays from our Western Union Company
  • Trained up and coming new employees for Customer Service Representatives
  • Calibrated With Front End Manager regarding all transactions from Customer Service
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Usher

Venue Services/KFC Yum! Center
06.2010 - 05.2013
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Greeted patrons at [Type] events and collected tickets.
  • Earned reputation for good attendance and hard work.

Office Associate

Arnold Insurance Agency
01.2010 - 05.2010
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Filed documents to keep track of deposits and history

Education

High School Diploma -

ECTC
Elizabethtown, KY

Some College (No Degree) - Business Management

Western Kentucky University
Bowling Green, KY

Skills

  • Customer assistance
  • Credit and cash transactions
  • ID verification
  • Customer service
  • Customer greeting
  • Training and mentoring
  • Issue resolution
  • Customer Service and Communication Skills
  • Customer service and assistance
  • Customer service expert

Timeline

Customer Service

Kroger
05.2014 - Current

Usher

Venue Services/KFC Yum! Center
06.2010 - 05.2013

Office Associate

Arnold Insurance Agency
01.2010 - 05.2010

High School Diploma -

ECTC

Some College (No Degree) - Business Management

Western Kentucky University
Wilson Arnold