Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Wilson Arocho

Conroe

Summary

Experienced with troubleshooting and maintaining hydraulic systems, ensuring optimal performance and safety. Utilizes effective problem-solving techniques to address equipment issues promptly. Knowledge of inventory management and customer service to support operational efficiency.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Hose Technician

Hose Solutions, Inc
10.2024 - Current
  • Participated in ongoing training opportunities to stay current with industry advancements in hose technology and applications best practices.
  • Enhanced team collaboration through effective communication and problem-solving skills during high-pressure situations.
  • Assisted customers with product selection, providing expert guidance on appropriate hose types based on specific applications requirements.
  • Conducted thorough inspections of hoses, ensuring they met or exceeded industry standards for safety and performance.
  • Collaborated with sales representatives to provide technical support for clients and assist in closing deals for custom hose solutions.
  • Provided on-site support for clients experiencing hose failures, promptly addressing issues to minimize downtime and maintain strong customer relationships.
  • Contributed to company growth by training new technicians on proper hose assembly techniques and safety protocols.
  • Reduced downtime by quickly identifying faulty equipment and completing necessary repairs or replacements promptly.
  • Provided exceptional customer service by accurately diagnosing and resolving complex hose and fitting issues.
  • Increased productivity by maintaining a clean, organized workspace and ensuring all tools were in proper working order.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • I have worked with the following material, hydraulic hose, industrial hose, adapters, quick connects, Oilfield hoses, cam and groove, hammer unions, bop hose, offshore hoses, metal hoses, Dixon valve, contitech, nrp-jones, todo, stucchi, and moisture block hose.

Assembly Mechanic

National Oilwell Varco
11.2018 - 04.2020
  • Enforce safety rules and regulations.
  • Use blueprints to assemble machinery to go out into the oil field.
  • Work on and build prototype machines to be tested.
  • Use forklifts to move parts and machinery.
  • Help R&D (Research and Development) with projects for new customers.
  • Conduct inventory to update on hand parts.
  • Create tags and stickers to label machinery.
  • Set up audio equipment for meetings.
  • Assist engineers to come up with improved ways of routing wires and equipment.
  • Train new employees hired to use proper safety with hand tools.

Night Operations Supervisor

IAS Pinnacle Logistics
02.2017 - 10.2018
  • Enforce safety rules and regulations.
  • Plan work assignments and equipment allocations to meet transportation, operations or production goals.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials or people.
  • Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.
  • Maintain or verify records of time, materials, expenditures, or crew activities.
  • Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.
  • Plan and establish transportation routes.
  • Requisition needed personnel, supplies, equipment, parts, or repair services.
  • Examine, measure, or weigh cargo or materials to determine specific handling requirements.
  • Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.

Forklift Operator/Dockhand

Forward Air Inc.
11.2014 - 12.2016
  • Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.
  • Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload, transport, or stack material.
  • Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.
  • Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
  • Weigh materials or products and record weight or other production data on tags or labels.
  • Monitor product movement to and from storage tanks, coordinating activities with other workers to ensure constant product flow.
  • Check conditions and weights of vessels to ensure cleanliness and compliance with loading procedures.
  • Operate industrial trucks, tractors, loaders and other equipment to transport materials to and from transportation vehicles and loading docks, and to store and retrieve materials in warehouses.
  • Perform general warehouse activities, such as opening containers and crates, filling warehouse orders, assisting in taking inventory, and weighing and checking materials.

Assistant Store Manager

Family Dollar
05.2014 - 09.2014
  • Resolve customer complaints regarding sales and service.
  • Oversee activities directly related to making products or providing services.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan store layouts or design displays.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Supervise others and provide on-the-job training.

Secretary

Tyson Food Inc.
02.2013 - 12.2013
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Complete forms in accordance with company procedures.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Provide services to customers, such as order placement or account information.
  • Collect and disburse funds from cash accounts, and keep records of collections and disbursements.

Retail Sales Associate: Retail Sales Worker, Sales Clerks, Retail Clerks, Salespeople

Jr Tobacco
05.2012 - 10.2012
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Place special orders or call other stores to find desired items.
  • Inventory stock and requisition new stock.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

Assistant Manager of Logistics

Nordstrom
08.2009 - 04.2010
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Keep records of purchases, sales, and requisitions.
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
  • Supervise the work of logistics specialists, planners, or schedulers.

Inventory Control Clerk and Invoice Clerk

The Custom Company
02.2009 - 07.2009
  • Receive and count stock items, and record data manually or using a computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Purchase new or additional stock, or prepare documents that provide for such purchases.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Initiate new partnerships with other companies.

Store Manager
08.2006 - 02.2009
  • Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan store layouts or design displays.

Retail Sales Associate: Retail Sales Worker, Sales Clerks, Retail Clerks, Salespeople

Nordstrom
06.2005 - 08.2006
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Assistant Store Manager

Blockbuster
06.2004 - 06.2005
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Keep records of purchases, sales, and requisitions.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Clean shelves, counters, and tables.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Education

KELVYN PARK HIGH SCHOOL
Chicago, IL

Skills

  • Managing expenses
  • Inventory Control
  • Adaptable learner
  • Heavy lifting
  • Hose assembly
  • Pressure testing
  • Power tools proficiency
  • Time management
  • Attention to detail
  • Team collaboration
  • Background in shipping and receiving
  • Multitasking

Certification

Forklift Certified - 2025-2028

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hose Technician

Hose Solutions, Inc
10.2024 - Current

Assembly Mechanic

National Oilwell Varco
11.2018 - 04.2020

Night Operations Supervisor

IAS Pinnacle Logistics
02.2017 - 10.2018

Forklift Operator/Dockhand

Forward Air Inc.
11.2014 - 12.2016

Assistant Store Manager

Family Dollar
05.2014 - 09.2014

Secretary

Tyson Food Inc.
02.2013 - 12.2013

Retail Sales Associate: Retail Sales Worker, Sales Clerks, Retail Clerks, Salespeople

Jr Tobacco
05.2012 - 10.2012

Assistant Manager of Logistics

Nordstrom
08.2009 - 04.2010

Inventory Control Clerk and Invoice Clerk

The Custom Company
02.2009 - 07.2009

Store Manager
08.2006 - 02.2009

Retail Sales Associate: Retail Sales Worker, Sales Clerks, Retail Clerks, Salespeople

Nordstrom
06.2005 - 08.2006

Assistant Store Manager

Blockbuster
06.2004 - 06.2005

KELVYN PARK HIGH SCHOOL

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