WILSON BISHOP
Wichita Falls ,TX
Summary
Excellent analytical skills. Attention to detail. Have tried a variety of skillsets as a technician or service manager from airport operations, production facilities, corrections facilities, trucking industry, dealerships, construction and mining industries, overhead cranes, wind turbines, to rental industry. Worked as a technician, Industrial electrician, to service manager. I take every challenge as an opportunity to grow and learn to excel in whatever I do. Look forward to growing within the industry I’m applying to
Overview
42
42
years of professional experience
1
1
Certification
Work History
Service Manager
Equipmentshare
06.2021 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Corrections Officer
MTC Corrections
02.2020 - 06.2021
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
Technician II
Fedx Freight
05.2019 - 02.2020
- Repair and maintenance of fleet equipment in a freight ltl operation
Crane Technician
Konecranes
05.2018 - 05.2019
- Repair and maintenance of customer overhead and mobile cranes
Maintenance Supervisor
Texas Department of Criminal Justice
12.2015 - 05.2018
- Supervise crew of electrician inmates in a commercial correctional institution
Technician
Dunagin Transport Company
08.2014 - 12.2015
- Repair and maintenance of fleet equipment in an oilfield trucking operation
Electronic Technician II
Broadwind Towers
07.2013 - 04.2014
- Repair and maintenance of manufacturing equipment to include wind turbines and oilfield platforms
Inventory management specialist
Tifco Industries
07.2013 - 08.2013
- Inventory management for various customer shop and safety supplies
Service Advisor
Roberts Truck Center
05.2012 - 07.2013
- Supervise shop technicians according to skill set and schedule in an international truck dealership facility
Shop Supervisor
Fedx Freight
03.2011 - 05.2012
- Supervise 16 fleet shop technicians according to skills and schedule in a freight forwarding facility
Production Supervisor
Pepsi Bottling Ventures
08.2010 - 03.2011
- Night supervisor, repair and maintenance of manufacturing equipment in a beverage bottling facility to include conveyor systems, packaging, and production equipment
Wind Turbine Technician
GLOBAL ENERGY SERVICES
03.2009 - 08.2010
- Repair and maintenance of various wind turbines throughout continental United States
- Generator alignment specialist
Owner/ technician
Bishops mobile repair
10.2007 - 03.2009
- Repair and maintenance of fleet equipment for various customers in Abilene Texas area
Shop Supervisor/ maintenance coordinator
Con-way
08.1998 - 10.2007
- Supervise technicians and coordinate maintenance of fleet equipment in a ltl freight forwarding operation
Technician/Shop Foreman
Norris and norris
07.1997 - 08.1998
- Coordinate shop activity
- Repair and maintenance of fleet heavy construction equipment to include motor graders, loaders, dozers, trucks, trailers, as well as smaller equipment
Technician/ shop foreman
Ploof truck lines
03.1995 - 07.1997
- Coordinate daily shop operations as well as repair and maintenance of fleet equipment in a flat bed hauling operation
Technician I
Youngs diesel service
03.1993 - 03.1995
- Repair and maintenance of customer equipment in a Mack dealership environment
- Rig out specialist
Mobile technician
G Conway construction co
07.1988 - 03.1993
- Repair and maintenance of fleet equipment in a heavy construction equipment environment to include loaders, dozers, backhoes, graders, rollers, as well as various smaller equipment
Ground support technician/ shop foreman
Air carrier service
09.1985 - 07.1988
- Coordinate daily activities for shop technicians
- Repair and maintenance of fleet equipment in a airport ground freight operation
Technician
Whites mines
09.1984 - 09.1985
- Repair and maintenance of fleet equipment in a pit mining operation
- Loaders, dozers, rock drills, haul trucks, as well as small equipment and conveyor systems
Technician
Whites mines
07.1982 - 01.1984
- Repair and maintenance of fleet equipment In a pit mining operation to include loaders, dozers, rock drills, haul trucks, and conveyor systems
Education
Associate in Business management -
AIU Online
Atlanta, GA08.2011
Associate in Business management -
Cooper High School
Abilene, TX06.1983
Skills
- Diesel technician
- Shop manager
- Inventory management
- Data entry
- Welding and fabrication
- Electronic technician
- Microsoft office
- Customer service
- Power point
- Production maintenance
- Wind turbine repair and maintenance
- Fleet transportation repair and maintenance
- Overhead crane repair and maintenance
- Mechanical
- Hydraulic
- Electrical
- Pneumatic systems
Certification
- Allison automatic transmission
- Bendix brake systems
- Foundations of supervision
- Defensive driver trainer
- Wind turbine technician
- NFPA 70E electrical power custom training
- Air conditioning recycling and recovery
- Correctional officer
- Leadership institute 1
- Mechanical technician 1 c
- Deacon
- Class c drivers license
Timeline
Service Manager
Equipmentshare
06.2021 - Current
Corrections Officer
MTC Corrections
02.2020 - 06.2021
Technician II
Fedx Freight
05.2019 - 02.2020
Crane Technician
Konecranes
05.2018 - 05.2019
Maintenance Supervisor
Texas Department of Criminal Justice
12.2015 - 05.2018
Technician
Dunagin Transport Company
08.2014 - 12.2015
Electronic Technician II
Broadwind Towers
07.2013 - 04.2014
Inventory management specialist
Tifco Industries
07.2013 - 08.2013
Service Advisor
Roberts Truck Center
05.2012 - 07.2013
Shop Supervisor
Fedx Freight
03.2011 - 05.2012
Production Supervisor
Pepsi Bottling Ventures
08.2010 - 03.2011
Wind Turbine Technician
GLOBAL ENERGY SERVICES
03.2009 - 08.2010
Owner/ technician
Bishops mobile repair
10.2007 - 03.2009
Shop Supervisor/ maintenance coordinator
Con-way
08.1998 - 10.2007
Technician/Shop Foreman
Norris and norris
07.1997 - 08.1998
Technician/ shop foreman
Ploof truck lines
03.1995 - 07.1997
Technician I
Youngs diesel service
03.1993 - 03.1995
Mobile technician
G Conway construction co
07.1988 - 03.1993
Ground support technician/ shop foreman
Air carrier service
09.1985 - 07.1988
Technician
Whites mines
09.1984 - 09.1985
Technician
Whites mines
07.1982 - 01.1984
Associate in Business management -
AIU Online
Associate in Business management -
Cooper High School
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