Wilson Coomer
Pennington Gap,VA
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Hardworking officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.
Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques.
Correctional Officer offers 4-5 year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking Sargeant position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Jailer
Duffield Regional Jail
Duffield, VA
05.2023 - 01.2024
- Processed new inmates upon admission, including searching them for contraband items.
- Maintained secure environment for inmates and staff by enforcing rules and regulations.
- Investigated incidents involving violations of jail policies or procedures.
- Managed records related to prisoner files, disciplinary actions, releases and transfers.
- Supervised inmate activities such as meals, recreation time, showers.
- Ensured compliance with all laws pertaining to the confinement of prisoners.
- Prepared detailed reports regarding daily activities within the facility.
- Conducted searches of cells for illegal substances or weapons on a regular basis.
- Transported inmates to court hearings or other appointments safely and securely.
- Trained new hires in proper techniques for interacting with prisoners.
- Collaborated with mental health professionals on strategies for managing aggressive behavior among prisoners.
- Responded promptly to emergency situations in a professional manner, using appropriate force if needed.
- Monitored security cameras to ensure safety of inmates and personnel.
- Provided basic medical care and monitored health of inmates as necessary.
- Administered first aid and provided emergency response when necessary.
- Responded to emergencies and altercations, employing de-escalation techniques effectively.
- Observed conduct of inmates and protected from dangers.
Correctional Officer
Logansport Juvenile Correctional Facility
Logansport, IN
05.2020 - 05.2023
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Mechanic
Belle Tire
Kokomo, IN
11.2019 - 04.2020
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Assembly Line Worker
Englands
Tazewell, TN
05.2019 - 08.2019
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Ensured work areas were kept clean and organized at all times.
- Performed troubleshooting activities when malfunctions occurred in order to minimize downtime.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Assembled components of a variety of products, adhering to production specifications.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Inspected finished products for quality assurance purposes.
Technician
Sykes Intuit
Wise, VA
10.2018 - 04.2019
- Conducted preventive maintenance procedures according to established schedules.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Operated specialized diagnostic tools used to identify system faults.
- Managed quality control and maintained high level of customer satisfaction.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Used register system to ring up customer purchases, process payments, and issue receipts.
Sales Associate
Walmart
Jonesville, VA
01.2018 - 08.2018
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
Scare Actor
Indiana Beach
Monticello, IN
10.2017 - 11.2020
- Participated in promotional activities such as photo shoots and interviews.
- Developed character-specific dialogue to create a realistic experience for guests.
- Performed as a scare actor in haunted houses, mazes, and other attractions.
- Collaborated with other actors on scenes, choreography, and improvisations.
- Maintained knowledge of current show scripts and storylines.
- Ensured that guest interactions were consistent with the desired theme of the attraction.
- Managed props and set pieces during performances.
- Interacted with guests to provide an immersive horror experience.
- Utilized special effects makeup techniques to enhance characterizations.
Hotel Reservations Agent
Alorica
12.2016 - 06.2017
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept accounts in balance and ran daily reports to verify totals.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Assembly Line Worker
DTR
Tazewell, TN
09.2016 - 10.2016
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Ensured work areas were kept clean and organized at all times.
- Performed troubleshooting activities when malfunctions occurred in order to minimize downtime.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Assembled components of a variety of products, adhering to production specifications.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Inspected finished products for quality assurance purposes.
Server
Cracker Barrel
Middlesboro, KY
08.2016 - 09.2016
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
Framer
VFP Equipment Shelters
Duffield, VA
07.2016 - 08.2016
- Measured and cut lumber to specified dimensions using a hand saw, power miter saw, or radial arm saw.
- Cleaned up job sites upon completion of work by disposing of any unused materials according to municipal regulations.
- Reinforced structural elements with metal ties when required by local building codes.
- Assisted electricians by cutting holes through wall frames so they could run wiring or plumbing pipes through them.
- Installed wooden frames for doors, windows and walls in accordance with blueprints.
- Stacked materials neatly at job sites in order to maintain a safe environment free from clutter.
- Set steel framing components in place with an overhead crane or hoist before bolting them into position.
Equipment Driver
Powell Valley Stone
Pennington Gap, VA
05.2016 - 07.2016
- Assisted with loading and unloading of materials from trucks.
- Performed regular maintenance on equipment such as checking oil levels, inspecting brakes, and replacing worn out parts.
- Inspected equipment before use to ensure it is safe for operation in accordance with safety regulations.
- Followed instructions given by supervisors or other personnel related to the operation of vehicles or equipment.
Crew Member
McDonalds
Pennington Gap, VA
07.2014 - 06.2015
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Robert E. Lee High School
Jonesville, VA05.2016
Skills
- Public Safety
- Firearms Training
- Facility Inspections
- Security Checks
- Inmate Supervision
- Inmate Population Control
- Contraband Searching
- Conduct Reporting
- Head Counts
- Conflict Resolution Skills
- Strategic Planning
- Safety and Security Enforcement
- Evidence Preservation
- File and Record Maintenance
- De-Escalating Conflicts
- Visitation Guidelines Understanding
- Defensive Tactics
- Booking Procedures
- Armory and Key Control
- Central and Pod Control
- Rule Enforcement
- Crisis Prevention Intervention
- Detail Work
- Search and Seizure Procedures
- Nonviolent Intervention
- Suicide Prevention Training
- Behavioral Disorders Familiarity
- Correctional Facility Procedures
Certification
- Leadership Training - JROTC
- Basic Command Training - JROTC
- Leadership camp - 4 week program - JROTC
- Rifle marksman - JROTC
- Elite observational Training - JROTC
- QRT - LJCF
- Weapons - WRSP & LJCF
- First responder - WRSP
Timeline
Jailer
Duffield Regional Jail
05.2023 - 01.2024
Correctional Officer
Logansport Juvenile Correctional Facility
05.2020 - 05.2023
Mechanic
Belle Tire
11.2019 - 04.2020
Assembly Line Worker
Englands
05.2019 - 08.2019
Technician
Sykes Intuit
10.2018 - 04.2019
Sales Associate
Walmart
01.2018 - 08.2018
Scare Actor
Indiana Beach
10.2017 - 11.2020
Hotel Reservations Agent
Alorica
12.2016 - 06.2017
Assembly Line Worker
DTR
09.2016 - 10.2016
Server
Cracker Barrel
08.2016 - 09.2016
Framer
VFP Equipment Shelters
07.2016 - 08.2016
Equipment Driver
Powell Valley Stone
05.2016 - 07.2016
Crew Member
McDonalds
07.2014 - 06.2015
High School Diploma -
Robert E. Lee High School
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