Summary
Overview
Work History
Education
Skills
Timeline
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Wilson Crawford

Elmendorf,TX

Summary

Seeking to acquire and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with decades of customer service experience. Enthusiastic about providing professional support in different environments, eager, to learn.

Overview

30
30
years of professional experience

Work History

Self Employed Contractor

Chamfer Renovations
02.2009 - Current
  • Delivered outstanding construction/remodeling services to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Hired and oversaw subcontractors to meet project needs.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Researched and identified innovative solutions to acquire resources and meet customer needs.
  • Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
  • Created custom pieces to provide unique and personalized touches to living spaces.
  • Checked for plumbing issues to replace or repair faucets and pipes.
  • Loaded and unloaded materials onto trucks and trailers.
  • Installed drywall, siding and other structural components.
  • Completed tear-down of existing structures to prepare for new construction.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Worked on sites, installing roofs and other exterior components.

Store Manager

Sonic Drive In
02.1995 - 01.2009
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Led and directed team members on effective methods, operations, and procedures.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Created and implemented policies to achieve customer satisfaction and maintain food service standards.
  • Communicated and negotiated with various vendors to obtain necessary inventory.
  • Calculated time cards to process employee payroll for 40+ member team using multiple versions of OrderMatic accounting software, Microsoft excel .
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reduced shortages by holding staff accountable for excessive food waste and conducting shift inventories to maintain less than 1.25% of ideal food cost.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

High School Diploma - All

Crockett High School
Crockett, TX
05.1997

Skills

  • Roofing
  • Siding and Trim
  • Contractual Obligations
  • Superb Management Skills
  • Schedule Management
  • Budget Development
  • Managing Subcontractors
  • Contract Bidding
  • Plumbing
  • Staff Management
  • Project Scope Assessment
  • Preparing Job Sites
  • Residential Electrical Work
  • Equipment Repair
  • Budget Administration
  • Material and Equipment Procurement
  • New Construction and Remodeling
  • Construction Management

Timeline

Self Employed Contractor

Chamfer Renovations
02.2009 - Current

Store Manager

Sonic Drive In
02.1995 - 01.2009

High School Diploma - All

Crockett High School

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Wilson Crawford