Wilson Doswell III
Louisville,Kentucky
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with [Number] years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
1
1
Certification
1
1
GED
1
1
College Courses
Work History
Security Officer
Allied Universal Security Services
01.2023 - 07.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Coding and Research Clerk, Coding Statistics.
National Processing Center
08.2019 - 04.2021
- Communicated with Census takers via phone to answer questions and expedite process.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
- Attended team meetings to develop job knowledge.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Leveraged smartphones to record information.
- Achieved challenging production goals on consistent basis by optimizing machine operation.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Logged, trafficked and updated projects in job management software.
- Collected, aligned, cut and slit [Type] materials.
- Assisted with project planning and execution of research.
- Implemented innovative resources such as videos, metaphors and real-life scenarios to illustrate course concepts and engage students.
- Designed materials and assignments to bolster students' understanding of tricky mathematical concepts such as [Type].
- Pursued professional development opportunities such as [Type] to learn new teaching strategies for [Type] courses.
- Created course syllabus to clearly communicate expectations and standards for student success.
- Documented and communicated student progress on course goals to identify areas in need of improvement.
- Prepared high-quality lessons to teach students step-by-step problem-solving methods for [Type] math course.
- Taught up to [Number] students per [Timeframe] how to set up and solve [Type] math problems.
- Included [Number] students in [Type] research opportunities.
- Kept abreast of developments and technological advances in mathematical field by reading current literature, talking with colleagues and participating in professional conferences.
- Arranged meetings for [Job title]s and coordinated resources for use by all attendees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Entered [Type] data using [Software], following procedures to keep information private.
- Handled client correspondence and tracked records to foster office efficiency.
- Recognized [Type] issues prior to escalation and applied [Technique] for effective resolution.
- Strategically distributed administrative tasks amongst [Type] staff and provided guidance to promote performance.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
- Supported staff on special assignments and ad hoc projects.
- Organized and readied [Type] reports compiled from [Type] and [Type] data for submission to [Job title]s.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Edited [Type] and [Type] documents to keep all company materials free of grammar errors.
Line Inspector/Labor Worker
Grainger Distribution Center
04.2019 - 06.2019
- Made and submitted reports detailing finding and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Completed inspections of current construction, refurbishment and repair projects.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
- Investigated complaints, incidents and accidents at work sites.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Warehouse Worker II
United Parcel Service, UPS
07.2018 - 09.2018
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as [Number] pounds.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Simplified shipping and receiving processes for improved workflow.
- Operated RF scanners to track merchandise and verify contents of containers.
- Completed over [Number] customer orders each day in warehouse setting.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Updated daily logs with regular shift activities and incident details.
- Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
Housekeeping Aide II
Department Of Veterans Affairs
08.2015 - 03.2018
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Adhered to optimal standards for cleanliness, appearance and service.
- Dusted and polished surfaces to achieve attractive shine.
- Prepared rooms with top-notch standards every time.
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Transported soiled linens to laundry facilities.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Trained other staff members by physically demonstrating complex tasks.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Assisted maintenance department with stripping, waxing, and buffing of floors.
- Made beds quickly to maximize team efficiency.
- Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..
- Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
- Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
- Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.
- Participated in required and optional safety training events to gain innovative edge in industry and maintain highest quality of safety standards.
- Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
- Handled guest complaints about housekeeping services and referred problems to management.
- Replenished guest room toiletries such as soap, shampoo and paper products.
- Inspected condition of all vacant rooms at beginning of shift.
- Worked with [Number]-person housekeeping staff to maintain clean, organized [Type] facility.
- Used [Software] and [Software] to create and maintain inventory and scheduling records.
Education
No Degree - Computer And Information Sciences
09.1991
4.0 grade average
- Relevant Coursework: [Subject] & [Subject] Comptia A+ courses 1000 part 1 and Comptia 1000 part Alison online. I have the certificates in print and on my computer.
GED -
03.1971
Skills
- Risk Analysis Training
- Microsoft Excel
- File and Records Management
- Microsoft Office
- Background Checks
- Law Enforcement
- Screening Wands
- Crime Prevention Methods
- Report Generation
- Theft Prevention Training
- Shift Work
- Superior Customer Service
- Interior and Exterior Patrol
- Microsoft SharePoint
- Microsoft Outlook
- Report Writing
- Crisis Intervention Training
- Conflict De-Escalation
- Conflict Resolution Techniques
- Criminal Records Searches
- Criminal Law Knowledge
- Medical Emergency Response
- Government Security Clearance
- Investigative Skills
- Time Management
- Technical Support
- Quality Assurance Controls
- Product Development
- User Profile
- Script Writing
- Web Security
- Customer Service
- Supply Inventory Management
- Backup Procedures
- Application Configuration
- Compile Data
- User Training
- Device Troubleshooting
- Hardware Updating
- Help Desk Support
- Computer Terminal Operations
- Ticket Queue Management
- Incident Logs
- Error Monitoring
- Software Use
- Hardware Components
- Disaster Recovery
- Multitasking and Organization
- Workflow Processes
- Software Upgrades
- Billing Systems
- Common Business-Oriented Language (COBOL)
- Computer Training
- Customer Service Process Improvement
- Service Restoration
- Load Balancing
- Query Languages
- Sequence of Operations Management
- Hardware Repair
- Support Users
- Problem Analysis
- Job Control
- Resource Integrity
- Mainframe Systems
- Security Monitoring
- Process Improvement
- Password Resets
- Hardware Installation
- Access Management
- Resource Coordination
- Network Maintenance
- Performance Reports
- Assembly
- Documentation
- Troubleshooting
Certification
CertificateThis is to certify thatWilson Doswell IIIMaeve RichardsonDirector of CertificationSuccessfully obtained certificate inCompTIA A+ 1000 - Part 223rd November 2022Date of AwardCPDCERTIFIEDThe CPD CertificationService1961-972281AlisonCertificateThis is to certify thatWilson Doswell IIIMaeve RichardsonDirector of CertificationSuccessfully obtained certificate inCompTIA A+ 1000 - Part 127th October 2022Date of AwardCPDCERTIFIEDThe CPD CertificationService
Computer programs, surfing the Internet, Sports- Football, Gardening
I enjoy trying new computer programs and tips on how to better manipulate software. Surfing for new information and help for a variety of subjects. in particular items that increase my faith in Jesus Christ. I have developed a green thumb stolen from my wife and son. I learned have plant flowers and plants , I enjoy watching them grow ,knowing that I plant and water ,God gives the increase.
Additional Information
I have taken courses with the University of Phoenix in Information Technology with a Emphasis on Networking , I have 45 credits. I also have a certificate as a Data Processing Technician. I worked as a Quality Control Technician for 8 years. I have possessed a CDL license. Work as a welder for for years. Four years a forklift driver and cherry piker, hand truck.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Officer - Allied Universal Security Services
01.2023 - 07.2023
Coding and Research Clerk, Coding Statistics. - National Processing Center
08.2019 - 04.2021
Line Inspector/Labor Worker - Grainger Distribution Center
04.2019 - 06.2019
Warehouse Worker II - United Parcel Service, UPS
07.2018 - 09.2018
Housekeeping Aide II - Department Of Veterans Affairs
08.2015 - 03.2018
Lincoln Land Community College - No Degree, Computer And Information Sciences
State of Pennsylvania - GED,
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