WILSON MICHEL
Supply chain Manager
Orlando,FL
Summary
Innovative Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supply Chain Operations Manager
Office Depot
Orlando, FL
2022.05 - Current
- Responsible for managing, executing, and optimizing Supply Chain strategies as it relates to the daily distribution and transportation activities within the Orlando market
- Responsible for P&L management, staffing, and ensuring the execution and accountability of KPIs, regulations and associate
- Safety
- Plan and manage the efficient receipt, storage, order fulfillment and loading of inventory and/or transportation, through vigilant focus on KPI’s, Quality and Service goals, utilizing forecasting methodologies
- Plan and Manage Multi-Departmental P&L’s, with accountability for cost containment and efficiency
- Implement Lean methodology and use the principals to lead continuous improvement with teams
- Recruit, hire, train and develop Distribution and/or Transportation associates; ensure coverage planning for staffing requirements and resource allocations
- Conduct associate performance reviews, ongoing performance discussions, and salary review recommendations
Supply Chain Operation Supervisor/Inventory Manager
PEPSI BEVERAGE COMPANY
01.2019 - 05.2022
- Managed over $15M in average daily inventory in a 350,000 square-foot warehouse
- Conducted inventory audits and reduced shrink consistently every period count
- Managed a team of 28 frontline employees in the warehouse
- Increase efficiency by training, coaching, and providing excellent leadership to support the organization and improve productivity
- Safeguard warehouse operations and mitigate liability by establishing and implementing employee training on safety and security protocols and ensuring daily compliance
- Reduce waste by 27% to PY by implementing a first-in-first-out method and fixing pallet tagging issues
- Establish a 5s operation to improve counting efficiency and reduce recounts
- Collaborate with the Planning team and production team on inventory level
- Provide precise data to the division team on issues and solutions from a warehouse standpoint.
- Performed cycle counts to verify accuracy of on-hand inventory for over 1500 SKU products.
- Established savings goals, measured performance and reported results to lead initiatives in cost-reduction and increase profits by 17%.
District Sales Leader
PepsiCo
04.2015 - 01.2019
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Drove sales for 45 stores in the district, generating $16.4M in annual sales volume.
- District of the year for 2 years, (2016,2018)
- Achieved double-digit growth from 2016 to 2018 by networking with customers and prospects throughout territory and presenting compelling stories and value propositions.
Sales Representative
Frito Lay
03.2009 - 04.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Achieved multiple year double digit revenue . (2012 12%), (2013 15%), (2015 13%) Sales Representative of the year (2013)
Education
MASTER OF SCIENCE - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Embry-Riddle Aeronautical University Worldwide
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, Business Management
University of Central Florida
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
Valencia College
Skills
- Inventory Audits
- Corrective Actions
- Operations and Logistics
- Cost Savings
- Waste Reduction
- Six Sigma Methodologies
- Optimal Inventory Levels
- Performance Goals
- Output Improvements
- Supply Chain Distribution
- Operational Standards
- Warehouse Staff Management
Certification
Lean Six Sigma Green Belt Certified, Purdue University Inventory Management & Controls Strategic Planning Relationship Management Logistics Sales Management Customer Service Process Improvement Material Management Business Development Frontline Management
- Lean Six Sigma Green Belt (Certified)
Languages
Spanish
Native or Bilingual
French
Full Professional
Portuguese
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Supply Chain Operations Manager
Office Depot
2022.05 - Current
Supply Chain Operation Supervisor/Inventory Manager
PEPSI BEVERAGE COMPANY
01.2019 - 05.2022
District Sales Leader
PepsiCo
04.2015 - 01.2019
Sales Representative
Frito Lay
03.2009 - 04.2015
MASTER OF SCIENCE - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
Embry-Riddle Aeronautical University Worldwide
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, Business Management
University of Central Florida
ASSOCIATE OF ARTS - BUSINESS ADMINISTRATION
Valencia College
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