Committed and CompTIA A+ certified job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Center Store Zone Lead
Amazon Fresh
Lorton, VA
06.2023 - 08.2023
Identified issues, including unsafe conditions and notified Manager for immediate mitigation.
Developed strategies to increase sales and reduce shrinkage in the center store department.
Conducted regular physical inventories of merchandise within the center store department ensuring accuracy of records at all times.
Coordinated with vendors regarding product availability, price changes, promotions.
Supervised team members' activities during shifts providing guidance when necessary.
Dock Associate
Amazon Fresh
Lorton, VA
04.2023 - 06.2023
Used forklifts and associated equipment to transport items between trucks, storage and sales floor.
Adhered to proper handling procedures in order to maximize safety and avoid damage to inventory.
Verified accuracy of paperwork accompanying each shipment prior to loading, unloading onto truck, shipment vessel.
Managed stock levels by ensuring products are rotated according to expiration date.
Managed hazardous materials safely according to company policies and procedures.
Grocery Associate
Amazon Fresh
Lorton, VA
06.2022 - 04.2023
Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
Followed safety and sanitation procedures to provide quality services and products for customers.
Managed cash register operations using POS system and processed sales and returns.
Organized and cleaned the store's backroom, including disposing of expired or damaged items.
Carpenter Helper
Jaled Install & Others LLC
Dale City, VA
01.2019 - 01.2022
Helped with movement of materials and equipment to different job sites.
Cleaned job site after work completion and disposed of debris in proper containers.
Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
Followed OSHA and corporate safety regulations and procedures.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
03.2023 - Current
High School Diploma -
Bryant High School
07.2015 - 02.2019
Skills
Install, configure, and maintain computer equipment, mobile devices, and software for end users
Understand networking basics and apply basic cybersecurity methods to mitigate threats
Properly and safely diagnose, resolve, and document common hardware and software issues
Apply troubleshooting skills and provide customer support using appropriate communication skills
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in
corporate environments
Leadership: Ability to inspire, motivate, and guide team members to achieve common goals, and experience in leading and managing teams in various work environments
Time Management: Strong ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment
Problem Solving: Proficient in identifying and resolving issues and making sound decisions to overcome challenges
Adaptability: Ability to quickly adapt to new technologies, processes, and changing circumstances, and a flexible approach to problem-solving
Communication: Excellent interpersonal skills, including active listening, effective verbal and written communication, and ability to convey complex information clearly and concisely
Attention to Detail: Keen eye for detail, ensuring accuracy in tasks such as inventory management, quality checks, and record keeping
Customer Service: Experience in providing exceptional customer service, resolving customer inquiries or complaints, and maintaining a positive customer-focused attitude
Team Collaboration: Strong ability to work collaboratively with cross-functional teams, fostering a positive work environment, and promoting teamwork and cooperation
Safety Awareness: Knowledge of safety regulations and best practices in the workplace, and ability to prioritize and maintain a safe work environment