Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Wilson Molina Berrios

Lorton,VA

Summary

Committed and CompTIA A+ certified job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Center Store Zone Lead

Amazon Fresh
Lorton, VA
06.2023 - 08.2023
  • Identified issues, including unsafe conditions and notified Manager for immediate mitigation.
  • Developed strategies to increase sales and reduce shrinkage in the center store department.
  • Conducted regular physical inventories of merchandise within the center store department ensuring accuracy of records at all times.
  • Coordinated with vendors regarding product availability, price changes, promotions.
  • Supervised team members' activities during shifts providing guidance when necessary.

Dock Associate

Amazon Fresh
Lorton, VA
04.2023 - 06.2023
  • Used forklifts and associated equipment to transport items between trucks, storage and sales floor.
  • Adhered to proper handling procedures in order to maximize safety and avoid damage to inventory.
  • Verified accuracy of paperwork accompanying each shipment prior to loading, unloading onto truck, shipment vessel.
  • Managed stock levels by ensuring products are rotated according to expiration date.
  • Managed hazardous materials safely according to company policies and procedures.

Grocery Associate

Amazon Fresh
Lorton, VA
06.2022 - 04.2023
  • Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
  • Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
  • Followed safety and sanitation procedures to provide quality services and products for customers.
  • Managed cash register operations using POS system and processed sales and returns.
  • Organized and cleaned the store's backroom, including disposing of expired or damaged items.

Carpenter Helper

Jaled Install & Others LLC
Dale City, VA
01.2019 - 01.2022
  • Helped with movement of materials and equipment to different job sites.
  • Cleaned job site after work completion and disposed of debris in proper containers.
  • Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
  • Followed OSHA and corporate safety regulations and procedures.

Education

Bachelor of Science - Cybersecurity and Information Assurance

Western Governors University
03.2023 - Current

High School Diploma -

Bryant High School
07.2015 - 02.2019

Skills

  • Install, configure, and maintain computer equipment, mobile devices, and software for end users
  • Understand networking basics and apply basic cybersecurity methods to mitigate threats
  • Properly and safely diagnose, resolve, and document common hardware and software issues
  • Apply troubleshooting skills and provide customer support using appropriate communication skills
  • Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in
    corporate environments
  • Leadership: Ability to inspire, motivate, and guide team members to achieve common goals, and experience in leading and managing teams in various work environments
  • Time Management: Strong ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment
  • Problem Solving: Proficient in identifying and resolving issues and making sound decisions to overcome challenges
  • Adaptability: Ability to quickly adapt to new technologies, processes, and changing circumstances, and a flexible approach to problem-solving
  • Communication: Excellent interpersonal skills, including active listening, effective verbal and written communication, and ability to convey complex information clearly and concisely
  • Attention to Detail: Keen eye for detail, ensuring accuracy in tasks such as inventory management, quality checks, and record keeping
  • Customer Service: Experience in providing exceptional customer service, resolving customer inquiries or complaints, and maintaining a positive customer-focused attitude
  • Team Collaboration: Strong ability to work collaboratively with cross-functional teams, fostering a positive work environment, and promoting teamwork and cooperation
  • Safety Awareness: Knowledge of safety regulations and best practices in the workplace, and ability to prioritize and maintain a safe work environment

Certification

  • Completed CompTIA A+ Certificate. Verification code: RJ2ZS6JYNMF1QV5Z
  • Completed IT Support Certificate by IBM on Coursera (February 2023). Link: https://coursera.org/share/453ce70c739bc895ee4d473a44926208
  • Completed IT and Cloud Fundamentals Certificate by IBM on Coursera (December 2022). Link: https://coursera.org/share/d4e2369c86c1a4fe7eda8e9194b6c78c

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Center Store Zone Lead

Amazon Fresh
06.2023 - 08.2023

Dock Associate

Amazon Fresh
04.2023 - 06.2023

Bachelor of Science - Cybersecurity and Information Assurance

Western Governors University
03.2023 - Current

Grocery Associate

Amazon Fresh
06.2022 - 04.2023

Carpenter Helper

Jaled Install & Others LLC
01.2019 - 01.2022

High School Diploma -

Bryant High School
07.2015 - 02.2019
Wilson Molina Berrios