Wilson Ormaza
Kearny,New Jersey
Summary
Results-driven and technically-savvy Operations Director with a progressive career in manufacturing, production and fabrication. Proven track record of turning around under-performing units by delivering continuous process improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments. Goal-oriented Operations Director with [Number]-year history streamlining procedures to optimize productivity and revenue. Well-organized and proactive with hands-on and resourceful style. Knowledgeable about recruitment, regulatory compliance and inventory management. Talented Operations Director skillful developing and implementing policies, procedures and plans to enhance and direct company activities. Successful background growing revenue, allocating resources and coordinating plans by utilizing excellent verbal and written communication, program management and team leadership abilities gained during [Number]-year career in [Industry].
Overview
25
25
years of professional experience
Work History
Recruiting and Retention Executive
US Army National Guard
10.2020 - Current
- Handled administrative requirements, maintained records, and submitted operational reports.
- Coordinated activities of subordinate personnel to support a recruiting mission of 800 new Soldiers annually.
- Led team in developing strategic plans to meet operational objectives.
- Trained and mentored personnel in combat operations and tactics.
- Successfully led and managed all recruiting and retention operations in New Jersey, overseeing and developing proficient teams of recruiters and retention specialists. Cultivated and maintained collaborative partnerships with educational institutions, community organizations, and industry associations, expanding the organization's outreach and enhancing its reputation in the talent market. Conducted regular analysis of recruitment and retention metrics to evaluate the effectiveness of strategies and implement data-driven recommendations for continuous improvement.
- Executed day-to-day functions of command center.
- Liaised with stakeholders to serve as emergency information system for high-profile clients.
- Identified and assessed customer's needs quickly and accurately.
- Collaborated with [Type] teams to resolve customer complaints and drive customer experience.
Operations Director
US Army National Guard
10.2019 - 10.2020
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Mentored employees and offered constructive feedback for performance improvement.
Senior Operations Manager
US Army
10.2016 - 10.2019
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Provided leadership for continual management and employee training initiatives.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Senior Talent Acquisition Manager
US Army National Guard
10.2013 - 10.2016
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Negotiated contracts and managed budget for recruiting expenses.
Talent Acquisition Manager
US Army National Guard
10.2008 - 10.2013
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Created effective talent acquisition training materials that supported culture and performance objectives.
Recruiter
Army National Gaurd
Newark, NJ
04.2005 - 10.2008
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Section Chief
US Army
Fort Bragg, NC
07.1998 - 04.2005
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Education
MBA - Business Administration And Management
Montclair State University
Montclair, NJ05.2023
Bachelor of Arts - Organizational Management
Ashford University
San Diego, CA06.2019
Skills
- Investment Products
- Profitability Assessments
- Strategic planning
- Customer Order Management
- Sales Statistics Analysis
- Operating Procedures and Policies
- Consultative Selling Techniques
- Gap Analysis
- Analytical Skills
- Business Objective Analysis
Spanish
Fluent in Spanish (both written and spoken)
Languages
Spanish
Native or Bilingual
Timeline
Recruiting and Retention Executive
US Army National Guard
10.2020 - Current
Operations Director
US Army National Guard
10.2019 - 10.2020
Senior Operations Manager
US Army
10.2016 - 10.2019
Senior Talent Acquisition Manager
US Army National Guard
10.2013 - 10.2016
Talent Acquisition Manager
US Army National Guard
10.2008 - 10.2013
Recruiter
Army National Gaurd
04.2005 - 10.2008
Section Chief
US Army
07.1998 - 04.2005
MBA - Business Administration And Management
Montclair State University
Bachelor of Arts - Organizational Management
Ashford University
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