Wilson paul
Gibsonton
Summary
Dynamic Operational Trainer with extensive experience at Gopherresource, adept at fostering talent development and enhancing safety protocols. Skilled in e-learning development and OSHA compliance, I excel in creating engaging training environments. A certified forklift instructor, I effectively promote teamwork and continuous improvement, ensuring a culture of safety and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operational Trainer/ Safety
Gopherresource
03.2011 - 04.2025
- Managed scheduling and logistical elements of in-person and virtual training events, ensuring smooth delivery of content.
- Contributed to talent development initiatives aimed at promoting internal growth opportunities for high-potential employees, creating job instruction.
- Facilitated cross-functional collaboration within the organization by leading hands-on workshops and team-building exercises.
- Contributed to talent development initiatives aimed at promoting internal growth opportunities for high-potential employees.
- Established a positive learning environment that fostered open communication and encouraged continuous improvement among trainees.
- Training employees on hazard handling, daily safety task, confined space, fall protection, emergency response .
- Creating job instruction break-down.
Maintenance Technician
University Club Apartment Homes
02.2008 - 12.2009
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Emergency response, A/C technician, paint, drywall repair.
Electrician
Edmonson Electric
06.2006 - 09.2009
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Education
Associate of Arts - Political Science And Government
Hillsborough Community College
Tampa, FL07-2024
Associate of Arts - Digital Communications And Media
International Academy of Design Technology
Tampa, FL06-2005
Skills
- Training evaluation
- E-learning development
- Technical training
- Learning management systems
- Certified loader forklift instructor
- CPR certified
Certification
Confined space, Fall protection, Loader, Forklift,,CPR,Safestart, T.W.I ,Emergency response.
Languages
French
Elementary
Timeline
Operational Trainer/ Safety
Gopherresource
03.2011 - 04.2025
Maintenance Technician
University Club Apartment Homes
02.2008 - 12.2009
Electrician
Edmonson Electric
06.2006 - 09.2009
Associate of Arts - Political Science And Government
Hillsborough Community College
Associate of Arts - Digital Communications And Media
International Academy of Design Technology
Similar Profiles
Sierra CarterSierra Carter
Security Officer at Allied Universal Security ServicesSecurity Officer at Allied Universal Security Services
Malizah CaldwellMalizah Caldwell
Care Representative at Agape Care GroupCare Representative at Agape Care Group
Linh CaoLinh Cao
Customer Service Representative at T-MobileCustomer Service Representative at T-Mobile
Anna M. BrickerAnna M. Bricker
Operational Safety Trainer- Level 3 at American Eagle OutfittersOperational Safety Trainer- Level 3 at American Eagle Outfitters
Rhonda BallardRhonda Ballard
<ul><li>Coordinate vehicle intake and release, ensuring efficient workflow and customer satisfaction</li><li>Manage customer inquiries via phone, enhancing response times and service quality</li><li>Perform accurate data entry, maintaining up-to-date records for operational efficiency</li><li>Operate forklift for vehicle movement, ensuring safety and precision</li><li>Handle multi-line phone systems, streamlining communication processes</li><li>Maintain organized filing systems, ensuring easy access to important documents</li><li>Streamline vehicle intake and release processes, enhancing customer satisfaction and operational efficiency</li><li>Coordinate dispatch operations, ensuring timely response and optimal resource allocation</li><li>Facilitate seamless communication between departments, improving workflow and reducing errors</li></ul> at RoadOne Towing<ul><li>Coordinate vehicle intake and release, ensuring efficient workflow and customer satisfaction</li><li>Manage customer inquiries via phone, enhancing response times and service quality</li><li>Perform accurate data entry, maintaining up-to-date records for operational efficiency</li><li>Operate forklift for vehicle movement, ensuring safety and precision</li><li>Handle multi-line phone systems, streamlining communication processes</li><li>Maintain organized filing systems, ensuring easy access to important documents</li><li>Streamline vehicle intake and release processes, enhancing customer satisfaction and operational efficiency</li><li>Coordinate dispatch operations, ensuring timely response and optimal resource allocation</li><li>Facilitate seamless communication between departments, improving workflow and reducing errors</li></ul> at RoadOne Towing