Wilson Pena
Kissimmee,FL
Summary
Experienced solar installer specializing in solar panel installation and safety compliance. Demonstrated ability to manage customer relationships effectively while ensuring high-quality service. Proven track record of delivering safe and efficient installations.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Solar installer/Driver/Warehouse worker/Translator and Interpreter
Florida Power Management
Winter Garden, Florida
2019.11 - 2026.01
- :
driver/delivery/pick up
Office Furniture Store
Farmingdale, New York
2016.05 - 2019.08
- Delivered office furniture to clients across various locations.
- Loaded and unloaded furniture with care and precision.
- Assisted customers with furniture assembly instructions on-site.
- Maintained vehicle cleanliness and performed routine inspections.
- Coordinated delivery schedules with management for efficiency.
- Communicated effectively with clients regarding delivery times and services.
- Followed safety protocols while handling heavy equipment and materials.
- Provided exceptional customer service during all interactions with clients.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Assisted with loading and unloading freight when necessary.
- Drove trucks to and from job sites to deliver supplies.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Achieved consistently high customer scores due to exceptional service.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Saved fuel by leveraging GPS to identify faster routes.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Reported any incidents involving the truck or its cargo to management immediately.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Managed time efficiently when making multiple stops along designated routes.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Kept accurate records of deliveries and customer signatures.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Maintained confidentiality of sensitive materials during transport.
- Managed time effectively to meet tight delivery deadlines.
- Adhered to traffic laws and regulations to prevent accidents.
- Managed fuel consumption and expenses for vehicle operations.
- Maintained delivery schedules without compromising safety.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Adapted to changing routes or schedules as required by the employer.
- Reported any vehicle malfunctions or accidents immediately to management.
- Utilized GPS and maps for efficient route planning.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Checked vehicle after shift for damage.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Collected payments for goods delivered or unloaded.
Education
Some College (No Degree) - Criminal Justice
Nassau Community College
Garden City, NYSkills
- Solar panel installation
- Electrical systems
- Safety compliance
- Troubleshooting techniques
- System maintenance
- Customer relationship management
- Inventory control
- Team collaboration
- Staging panels
- Hand and power tools
- Verifying measurements
- Maintaining safety
- Organizing supplies
- Fall protection
Languages
English
Professional
Spanish
Professional
Certification
health care aide
References
References available upon request.
Timeline
Solar installer/Driver/Warehouse worker/Translator and Interpreter
Florida Power Management
2019.11 - 2026.01
driver/delivery/pick up
Office Furniture Store
2016.05 - 2019.08
Some College (No Degree) - Criminal Justice
Nassau Community College