Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Wilson Quichimbo

Chicago

Summary

Professional operations leader prepared to excel in supervisory roles, bringing valuable experience in floor management and team coordination. Known for driving consistent performance and fostering collaborative environment. Skilled in managing inventory and enhancing customer experiences with focus on adaptability and reliability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Floor Supervisor / Citadel Location

Compass Group USA / Restaurant Associates
01.2025 - Current
  • Enhance customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Serve as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Manage inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
  • Collaborate with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
  • Receive food & beverage product from commissary kitchen and oversee the distribution of all items to 4 floors for breakfast, lunch and snack service
  • Supervise 12 hourly associates on 4 floors

Lead Cook/Catering Supervisor -Commissary Kitchen

Compass Group USA / Restaurant Associates
10.2022 - 01.2025


  • Prepared meals efficiently under time constraints for timely service during peak hours. Breakfast, Lunch & Snack Meal ranging from 500 - 1200 guests.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Lead & Assisted with inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Collaborated with management team to develop new menu items.
  • Lead Culinary Team with offsite catering order for 10 - 100 guests and assisted with on site deliveries and events.
  • Assisted with Internal Audits of Health Inspections
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.

Cook/Commissary Kitchen

Compass Group USA / Restaurant Associates
05.2021 - 10.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Housekeeper / Lourie's Children's Hospital

Compass Group USA / Crothall Healthcare
11.2020 - 05.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cook / BlueCross Building

Compass Group USA / Flik
02.2019 - 03.2020
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

High School Diploma -

Guilermo Mensi
Ecuador
01-2005

Skills

  • Customer satisfaction
  • Team leadership
  • Safety procedures
  • Supply inventory
  • Task delegation
  • Team supervision
  • Stock management
  • Payroll processing
  • Workplace safety
  • Attention to detail
  • Positive attitude
  • Work Planning and Prioritization
  • Supply inventory management

Accomplishments

  • During my time at Restaurant Associates, I have taken on and succeeded with learning and managing inventory controls, overseeing staff, creating and implementing the catering department and maintaining high scores on sanitation audits.
  • Supervised team of 25 & 12 staff members
  • USA Citizen, May 2024

Certification

  • Serve Safe Certified / 9/2/28
  • Award for Hospitality Hero - Recognition for Delivering Hospitality Excellence 5/10/25

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Floor Supervisor / Citadel Location

Compass Group USA / Restaurant Associates
01.2025 - Current

Lead Cook/Catering Supervisor -Commissary Kitchen

Compass Group USA / Restaurant Associates
10.2022 - 01.2025

Cook/Commissary Kitchen

Compass Group USA / Restaurant Associates
05.2021 - 10.2022

Housekeeper / Lourie's Children's Hospital

Compass Group USA / Crothall Healthcare
11.2020 - 05.2021

Cook / BlueCross Building

Compass Group USA / Flik
02.2019 - 03.2020

High School Diploma -

Guilermo Mensi

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