Wilson Garcia
Alexandria,VA
Summary
Personable, energetic, and dedicated young professional seeking to join a successful and established team with a proven track record of providing exceptional service. Offering keen attention to detail and strong decision making skills to manage multiple concurrent tasks. Self-motivated work ethic ideal for independent or team environments. Utilizes excellent written and verbal communication skills for consistent and clear content delivered in a professional and positive manner.
Overview
3
3
years of professional experience
Work History
Accounts Payable Clerk
CFM Management Services
07.2021 - 10.2022
- Reviewed all invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors/sites and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Evaluated financial records to detect errors and discrepancies.
- Assisted manager in conducting internal audits to analyze findings.
- Managed and responded to correspondence and inquiries from clients and vendors.
Front Office Manager
Sage Hospitality
10.2020 - 06.2021
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored customer service trends and provided insights to management team for further improvement.
Front Desk Concierge
First Service Residential - Marina Towers
06.2019 - 09.2020
- Greeted visitors and residents upon arrival, offered assistance, and answered questions to build rapport.
- Used internal software to process reservations, move-ins and move-outs.
- Followed all property, safety, and emergency procedures and policies to ensure a safe and pleasant environment for all.
- Efficiently executed and maintained package inventory, limited financial transactions, reservations, and property records and files.
- Addressed all external and internal correspondence and concerns in a professional and timely fashion.
Education
No Degree -
Longwood University
Farmville, VASkills
- Office Administration
- Notary Public
- 70 WPM
- Sensitive Information Handling
- General Accounting
- Technologically Proficient
- Bilingual (English and Spanish)
- Strong Organization
Timeline
Accounts Payable Clerk
CFM Management Services
07.2021 - 10.2022
Front Office Manager
Sage Hospitality
10.2020 - 06.2021
Front Desk Concierge
First Service Residential - Marina Towers
06.2019 - 09.2020
No Degree -
Longwood University
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