Wilton Bolivar Pilarte Ovalles
Bayonne,NJ
Summary
Bilingual customer service professional with hands-on experience delivering personalized service in fast-paced, client-focused environments. Proven ability to build rapport, understand customer needs, and provide solutions that ensure comfort, satisfaction, and repeat business. Known for professionalism, reliability, and strong interpersonal communication.
Overview
8
8
years of professional experience
Work History
Owner & Barber
Local Barbershop
Bayonne, NJ
01.2018 - Current
- Provided high-quality, personalized service to a diverse clientele, focusing on customer comfort, satisfaction, and trust.
- Built long-term customer relationships through attentive listening and understanding individual preferences.
- Handled customer inquiries, concerns, and scheduling with professionalism and efficiency.
- Maintained a clean, safe, and welcoming environment aligned with customer service standards.
- Managed daily operations including appointments, payments, and inventory while prioritizing client experience.
- Demonstrated reliability, punctuality, and a strong work ethic in a customer-facing role.
Education
High School Diploma -
Colegio Corazón de Jesús
Skills
- Exceptional customer service and client relations
- Clear verbal communication and active listening
- Problem-solving and handling customer concerns
- Time management and multitasking
- Ability to remain calm and professional under pressure
- Physically active work (standing, bending, long hours)
- Use of digital scheduling and payment systems
- Team collaboration and independent work
Languages
- Spanish
- English
Timeline
Owner & Barber
Local Barbershop
01.2018 - Current
High School Diploma -
Colegio Corazón de Jesús