Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 1 years in field.
Overview
24
24
years of professional experience
Work History
Tire Technician
Sams Club
09.2023 - Current
Rotated, mounted and balanced tires on cars, trucks, and vans.
Replaced and repaired tires using best practices for safe vehicle maintenance.
Dismounted, mounted, and repaired tires according to manufacturer specifications.
Improved customer satisfaction by providing timely and accurate tire services.
Operated machines safely and correctly, including tire changers and wheel balancers.
Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Disposed of old tires correctly, meeting safety and environmental requirements.
Meter Reader
JEA
10.2011 - 08.2023
Supported efficient route planning with thorough documentation of meter locations and access points.
Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
Attended safety meetings and took part in safety awareness trainings and programs.
Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.
Trained new meter readers to apply best practices and comply with safety procedures.
Utilize GPS technology to locate customers accurately and avoid delays.
Front Store Manager
The Fresh Market
03.2010 - 10.2011
Participated actively in community outreach initiatives as a representative of the brand, boosting local visibility and reputation within the area.
Facilitated regular training sessions on product knowledge, sales techniques, and customer service skills to empower staff members in their roles.
Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
Improved customer satisfaction rates by providing exceptional service, addressing concerns, and resolving issues promptly. Also put money up in the safe and take out if needed.
Enhanced visual merchandising with strategic product placement, resulting in increased sales and customer engagement.
Identified areas for improvement within the store layout; implemented changes that resulted in more effective use of space while enhancing shopper experience.
Improved customer satisfaction rates by providing exceptional service, addressing concerns, and resolving issues promptly.
Wearhouse Worker
Dillards Department Store
03.2005 - 06.2010
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Performed general housekeeping and cleaning tasks.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Security Officer
Yarbrough Security Company
02.2001 - 08.2004
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.