Wimandre A. Hendricks
Raleigh,NC
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 15+ years of experience working in busy environments.
Overview
12
12
years of professional experience
Work History
Utilization Manager
Raleigh Endocrine Associates
01.2022 - Current
- Verifying eligibility: Checking patient insurance coverage and benefits
- Obtaining insurance benefits: Receiving verification of benefits from insurance companies
- Pre-authorizing services: Ensuring that pre-certification and authorization requirements are met
- Tracking status: Monitoring the status of pre-authorizations and notifying administrative assistants of due dates
- Documenting information: Recording information in patient records
- Communicating with insurance providers: Communicating with insurance providers to ensure that all information is accurate
- Working with a team: Working with a team to accomplish tasks, especially if working from home
- Updating records: Updating patient information to prevent billing issues
Package Handler (Part Time Shift)
United Parcel Service
12.2019 - Current
- Prepare packages: Package, label, and seal packages for shipping
- Sort packages: Organize packages by destination
- Load and unload packages: Load packages onto delivery trucks and unload them from delivery trucks
- Scan packages: Use scanners to track packages and ensure they are delivered to the correct location
- Maintain records: Keep track of package movement and inventory levels
- Communicate: Collaborate with team members and delivery drivers
- Follow safety guidelines: Adhere to warehouse safety guidelines and best practices
Quality Control Inspector
Biogen
11.2019 - 11.2021
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Collaborated with production staff to establish and meet quality standards
Package Handler (Part Time Shift)
Amazon Warehouse
07.2017 - 01.2020
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Warehouse Team Member
Lowe’s Distribution
08.2013 - 04.2014
- Maintained quality service by exceeding organizational standards by 93%
- Contributor to team processes for streamlining inventory control within a three-month deadline
- Implemented flow charts to complete equipment maintenance, data entry, and documentation to assure warehouse organization
Education
High School -
Southeast Halifax High School
Halifax, NC06.2011
Skills
- Healthcare
- Resource optimization
- Case management proficiency
- Product packing
- Truck loading
- Material storage
- Maintaining records
- Heavy lifting
- Raw materials testing
- Inspection documentation
- Project management experience
Qualifications Summary
I am a highly motivated individual, and I always work with a sense of purpose. I have a wide variety of skills that I have learned from various jobs that I have worked. I first gained employment at the age of 15 and since then I have grown to have 15+ years of work experience. I have over 9 years of experience in the industrial/ manufacturing industry as well as over 10 years in customer service-related fields. I work well in team environments, and I can also be successful in an individual role. I am dependable, I pay attention to details, I listen and always look forward to learning.
Timeline
Utilization Manager
Raleigh Endocrine Associates
01.2022 - Current
Package Handler (Part Time Shift)
United Parcel Service
12.2019 - Current
Quality Control Inspector
Biogen
11.2019 - 11.2021
Package Handler (Part Time Shift)
Amazon Warehouse
07.2017 - 01.2020
Warehouse Team Member
Lowe’s Distribution
08.2013 - 04.2014
High School -
Southeast Halifax High School
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