Summary
Overview
Work History
Education
Skills
Timeline
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Wimberly Saunders Raban

Lehigh Acres,FL

Summary

Dynamic Office Manager with a proven track record at Pace Center for Girls, excelling in office administration and team supervision. Skilled in data-driven decision-making and fostering positive workplace relationships, enhancing employee retention. Adept at inventory management and training, ensuring organizational efficiency and high-quality customer service.

Overview

28
28
years of professional experience

Work History

Office Manager

Pace Center for Girls
02.2016 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Office Coordinator

Seminole Tribe of Florida
12.2013 - 08.2014
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Reconciled account files and produced monthly reports.

Clinical Team Assistant

Mederi Caretenders
03.2008 - 12.2012
  • Answered and managed incoming calls.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Managed inventory of parts and components.
  • Input timesheets.


Sales Associate

Target - Starbucks
10.2007 - 05.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.

Senior Teller

Bank of America
07.1997 - 08.2007
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Handled foreign currency and performed currency transaction reports.
  • Maintained, organized and stocked teller window areas.
  • Answered phone and email inquiries on banking products.
  • Performed general teller duties for drive-thru line.

Education

Bachelor of Arts - Business Administration

New Mexico State University
Las Cruces, NM
05-1995

Skills

  • Office administration
  • Office management
  • Team supervision
  • Scheduling and calendar management
  • Customer service
  • Mail handling
  • Contract administration
  • Account reconciliation
  • Training and coaching
  • Organizational skills
  • Data entry

Timeline

Office Manager

Pace Center for Girls
02.2016 - Current

Office Coordinator

Seminole Tribe of Florida
12.2013 - 08.2014

Clinical Team Assistant

Mederi Caretenders
03.2008 - 12.2012

Sales Associate

Target - Starbucks
10.2007 - 05.2011

Senior Teller

Bank of America
07.1997 - 08.2007

Bachelor of Arts - Business Administration

New Mexico State University

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Wimberly Saunders Raban