Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Winafer Pomlee

Summary

Driven Assistant Manager with a proven track record at Popeyes, enhancing operational efficiency and customer satisfaction. Excelled in staff supervision and money handling, boosting performance through effective team motivation and meticulous financial oversight. Skilled in MS Office and fostering positive customer relations, consistently achieving and surpassing company goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Manager

Popeyes
11.2016 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Sandwich Artist

Subway
05.2014 - 10.2020
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • I was also a key holder.

Shift Leader

McDonald's
02.2009 - 05.2014
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Also kitchen Manager


Education

Associate of Science - Business Administration And Management

Northwest Community College
1310 Belk Blvd.

High School Diploma -

Lafayette High School
Oxford, MS
05.2005

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Management
  • Staff Supervision
  • Employee Scheduling
  • Recruiting and interviewing
  • Sales Reporting
  • Computer Skills
  • Hiring and Training
  • MS Office
  • Shift Scheduling
  • I am team player
  • Reliable and dependable

Certification

  • CM - Certified Manager Certification Servsafe

Timeline

Assistant Manager

Popeyes
11.2016 - Current

Sandwich Artist

Subway
05.2014 - 10.2020

Shift Leader

McDonald's
02.2009 - 05.2014

Associate of Science - Business Administration And Management

Northwest Community College

High School Diploma -

Lafayette High School

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Winafer Pomlee