Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Winder J Lobo

Greenfield,WI

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative support

Z.T Distribution
06.2021 - 06.2023
  • Managing and maintaining all department databases
  • Performing clerical accounting and general office duties as needed
  • Developing strong relationships with cross-functional teams and departments
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

Associate

Amazon Prime Now, 4111 W, Mitchell
05.2020 - 01.2022
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Entered quantity received against purchase order in computer system.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Completed cycle counts and monthly inventory.

Personal vehicle driver

Ups
10.2020 - 01.2021
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Obtained signatures from customers upon delivery of goods.
  • Followed all relevant traffic laws and safety regulations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.

Server/Supervisor of Operations

El Senorial Restaurant LLC
02.2017 - 11.2020
  • Provided excellent customer service in the restaurant coordinating the needs of guests and job requirements
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Monitored server performance and provided feedback to enhance server delivery.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Office Manager/Associate

Cleaning Club LLC
01.2017 - 01.2018
  • Executed attention to detail cleaning, organization, and maintenance for a number of clients on a daily basis
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security to protect employees, customers and property.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Manager

Restaurant Charles,
01.2013 - 12.2016
  • Coordinated the essential functions of the restaurant by guiding employees and supporting daily tasks
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Defined clear targets and objectives and communicated to other team members.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Education

High School Diploma -

Jose Ignacio Del Pumar
Venezuela
07.2010

Associate of Science - Foreign Languages

ULA ( Los Andes University)
Venezuela

English As Second Language,

EF International Schools of English in Chicago
Chicago, IL
12.2016

Skills

  • Specialist Procedures
  • Project Management
  • Software Support
  • Active Learning
  • Multi-Line Telephone Systems
  • Clerical Staff Oversight
  • Effective Problem-Solving
  • Computers and Technology
  • Order Placement
  • Database Maintenance
  • Microsoft Office
  • Multitasking and Time Management
  • Weekly Payroll
  • Accounting Familiarity
  • Website Updating
  • Bilingual in Spanish and English
  • CPR Certified

Certification

  • First Aid/CPR Certified

Languages

English
Professional Working
Spanish
Native or Bilingual
Arabic
Limited Working

Timeline

Administrative support

Z.T Distribution
06.2021 - 06.2023

Personal vehicle driver

Ups
10.2020 - 01.2021

Associate

Amazon Prime Now, 4111 W, Mitchell
05.2020 - 01.2022

Server/Supervisor of Operations

El Senorial Restaurant LLC
02.2017 - 11.2020

Office Manager/Associate

Cleaning Club LLC
01.2017 - 01.2018

Manager

Restaurant Charles,
01.2013 - 12.2016

High School Diploma -

Jose Ignacio Del Pumar

Associate of Science - Foreign Languages

ULA ( Los Andes University)

English As Second Language,

EF International Schools of English in Chicago
Winder J Lobo