Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative support
Z.T Distribution
06.2021 - 06.2023
Managing and maintaining all department databases
Performing clerical accounting and general office duties as needed
Developing strong relationships with cross-functional teams and departments
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Associate
Amazon Prime Now, 4111 W, Mitchell
05.2020 - 01.2022
Worked varied hours to meet seasonal and business needs.
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Checked packages and merchandise for damage and notified vendors.
Performed inventory control, such as counting, and stocking merchandise.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Consistently lifted materials weighing as much as 70 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Entered quantity received against purchase order in computer system.
Loaded, unloaded, and moved material to and from storage and production areas.
Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Completed cycle counts and monthly inventory.
Personal vehicle driver
Ups
10.2020 - 01.2021
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Kept detailed mileage and fuel reports to track overall fuel costs.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Obtained signatures from customers upon delivery of goods.
Followed all relevant traffic laws and safety regulations.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Drove safely in various weather and road conditions to avoid accidents.
Cleaned vehicle regularly to maintain professional appearance.
Server/Supervisor of Operations
El Senorial Restaurant LLC
02.2017 - 11.2020
Provided excellent customer service in the restaurant coordinating the needs of guests and job requirements
Trained servers on order management, food service quality and how to build rapport with guests.
Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Welcomed and greeted guests before presenting special menu items to clients.
Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
Monitored server performance and provided feedback to enhance server delivery.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Office Manager/Associate
Cleaning Club LLC
01.2017 - 01.2018
Executed attention to detail cleaning, organization, and maintenance for a number of clients on a daily basis
Remedied issues and conflicts among workers using negotiation and active listening.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored security to protect employees, customers and property.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Dusted picture frames and wall hangings with cloth.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Delivered quality customer service to address urgent needs and cleaning requests.
Manager
Restaurant Charles,
01.2013 - 12.2016
Coordinated the essential functions of the restaurant by guiding employees and supporting daily tasks
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Developed and implemented business strategies to achieve business goals and stay competitive.
Defined clear targets and objectives and communicated to other team members.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Payroll/Benefits Administrator at Total Distribution, Inc. (D+S Distribution, Inc.)Payroll/Benefits Administrator at Total Distribution, Inc. (D+S Distribution, Inc.)