Summary
Overview
Work History
Education
Languages
Timeline
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Windi Mendez

Saddle Brook,NJ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Mr painting & Construction
Saddle Brook, NJ
03.2011 - 03.2024
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Communicated regularly with customers to gain insights into their needs.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained up-to-date knowledge of company products and services.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.

Hairstylist's Assistant

The Parlour Hair Salon
Woodcliff Lake, NJ
04.2023 - 02.2024
  • Assisted hairstylist in shampooing clients' hair and providing scalp treatments as needed.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Kept records of clients' visits including details about services rendered and products used.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Scheduled appointments for clients by booking time slots based on requested services and stylist availability.
  • Responded to customer inquiries by phone, email, and in person.

Stylist Assistant

michaells hair salon
Woodcliff Lake, NJ
12.2008 - 08.2018
  • Managed bookings by scheduling appointments with stylists based on availability.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
  • Pre-booked future appointments to increase repeat business.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.

Education

GED -

Jose Gonzalo Acuna
Costa Rica
12-1997

Languages

Spanish
Full Professional
English
Professional

Timeline

Hairstylist's Assistant

The Parlour Hair Salon
04.2023 - 02.2024

Assistant Manager

Mr painting & Construction
03.2011 - 03.2024

Stylist Assistant

michaells hair salon
12.2008 - 08.2018

GED -

Jose Gonzalo Acuna

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Windi Mendez