Windol Papillon
Hollywood,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier/Server
IHOP
Miami, FL
07.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
Retail Customer Service Associate
Hollywood Flair Clothing Store
Miami, FL
07.2020 - 08.2022
- Greeted customers in a friendly and professional manner.
- Provided assistance to customers with product selection and pricing.
- Handled customer inquiries, complaints, and returns courteously and promptly.
- Monitored stock levels and restocked shelves as necessary.
- Answered phone calls in a timely fashion while providing excellent customer service skills.
- Assisted with training new employees on retail processes and procedures.
- Supported customer experience by directing individuals to sections of store with preferred products, managing inventory and adjusting records of item availability.
- Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.
Education
High School Diploma -
South Broward High School
Hollywood, FL06-2023
Skills
- Patience and Empathy
- Fraud Prevention Awareness
- Professionalism and Courtesy
- Reliability and punctuality
- Work Ethic and Integrity
- Decision Making Aptitude
- Customer Assistance
- Time management skills
- Sales expertise
- Staff Training
- Customer Relations
- Staff Mentoring
- Customer service excellence
Languages
CREOLE
Full Professional
References
References available upon request.
Timeline
Cashier/Server
IHOP
07.2023 - Current
Retail Customer Service Associate
Hollywood Flair Clothing Store
07.2020 - 08.2022
High School Diploma -
South Broward High School
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