Summary
Overview
Work History
Education
Skills
Timeline
Generic
Windy bradeen

Windy bradeen

Tallahassee,FL

Summary

Dynamic Store Sales Manager with a proven track record at Tractor Supply, excelling in customer engagement and team leadership. Skilled in cash handling and training, I fostered a welcoming environment that enhanced customer satisfaction and drove repeat business. Adept at merchandise planning, I effectively supported store operations and promotional events.

Overview

16
16
years of professional experience

Work History

Store Sales Manager

Tractor Supply
08.2019 - Current
  • Assisted in training new team members on sales techniques and customer service protocols.
  • Supported daily store operations by maintaining inventory levels and organizing merchandise displays.
  • Engaged with customers to understand their needs and provide tailored product recommendations.
  • Collaborated with team to execute promotional events, enhancing customer engagement and driving sales.
  • Monitored cash register transactions for accuracy, ensuring efficient checkout processes for customers.
  • Participated in weekly staff meetings to discuss sales strategies and identify areas for improvement.
  • Learned inventory management systems to track stock levels and assist with restocking efforts.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced retail environment.
  • Supervised daily operations of the store including opening/closing procedures ensuring smooth functioning.
  • Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
  • Maintained an organized, clean store environment that met company standards for visual presentation, safety, and operational efficiency.
  • Cultivated long-lasting customer relationships through personalized service and follow-up communication driving repeat business.
  • Increased customer satisfaction by providing exceptional service, addressing concerns promptly, and fostering a welcoming environment.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Cashier

Belk
11.2017 - 01.2018
  • Maintained clean and organized work areas to ensure compliance with safety standards.
  • Assisted customers with product inquiries, providing knowledgeable support to improve service experience.
  • Managed cash drawer, ensuring accurate cash handling and accountability throughout shifts.
  • Collaborated with team members to streamline checkout procedures, reducing wait times significantly.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

McDonald's
09.2015 - 11.2017
  • Processed transactions accurately using POS systems to enhance customer satisfaction.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Associate

Souther Thrift
11.2009 - 07.2012

i sorted through cloths and priced them in a thrift store.

Education

GED -

Peninsula Colledge
Forks, WA
01-2013

Skills

  • Customer service
  • Store operations
  • Merchandise planning
  • Staffing
  • Employee scheduling
  • Sales team leadership
  • Decision-making
  • Cash handling
  • Customer engagement
  • Training and mentoring
  • Team building
  • Store opening and closing

Timeline

Store Sales Manager

Tractor Supply
08.2019 - Current

Cashier

Belk
11.2017 - 01.2018

Cashier

McDonald's
09.2015 - 11.2017

Associate

Souther Thrift
11.2009 - 07.2012

GED -

Peninsula Colledge
Windy bradeen