Windy Cook
Craigsville,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Finance and Sales Manager
Magic City Auto Group
Covington, VA
04.2015 - Current
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed accounts to retain existing relationships and grow share of business.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Compiled closing packages for drafting and presentation accuracy.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Processed loan applications and monitored progress from start to finish.
Inventory Control Specialist
Paul Obaugh Ford
Staunton, VA
01.2002 - 04.2015
- Prepared balance sheets, cash flow reports and income statements.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Managed payroll data entry and processing for Sales Staff to comply with predetermined company guidelines.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Calculated salesperson commissions based on established parameters and disbursed payments.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
Warranty Administrator
Charlie Obaugh Chevrolet
Staunton, VA
03.1995 - 11.2002
- Processed claim paperwork and followed up on missing information to complete processing.
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Maintained detailed service and customer records.
- Monitored factory recalls and announcements to stay on top of changes.
- Checked documentation for accuracy and validity on updated systems.
- Posted payments to accounts and maintained records.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
Education
Buffalo Gap High School
Swoope, VASkills
- HR and Payroll Expert
- Multiple Software Expert
- Recruiting and Hiring
- CRM Software
- Excellent Communication Skills
- Deal Structuring
- Review Contracts
- Time Management
- Verbal and Written Communication
- Goals and Performance
- Accounts payable expertise
- Invoicing and billing
- Account Reconciliation
- General ledger management
- Journal entries expertise
Timeline
Finance and Sales Manager
Magic City Auto Group
04.2015 - Current
Inventory Control Specialist
Paul Obaugh Ford
01.2002 - 04.2015
Warranty Administrator
Charlie Obaugh Chevrolet
03.1995 - 11.2002
Buffalo Gap High School