Summary
Overview
Work History
Education
Skills
Timeline
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Windy Cook

Craigsville,VA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Finance and Sales Manager

Magic City Auto Group
04.2015 - Current
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Managed accounts to retain existing relationships and grow share of business.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Organized promotional events and interacted with community to increase sales volume.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Compiled closing packages for drafting and presentation accuracy.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Assisted customers with completing loan applications and other paperwork.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Monitored pipelines to track and log status of loans.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Processed loan applications and monitored progress from start to finish.

Inventory Control Specialist

Paul Obaugh Ford
01.2002 - 04.2015
  • Prepared balance sheets, cash flow reports and income statements.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents.
  • Accurately completed financial statement audits and thoroughly reviewed results.
  • Managed payroll data entry and processing for Sales Staff to comply with predetermined company guidelines.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Reviewed documents and data to give accurate presentations and forecasts to upper management.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Calculated salesperson commissions based on established parameters and disbursed payments.
  • Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.

Warranty Administrator

Charlie Obaugh Chevrolet
03.1995 - 11.2002
  • Processed claim paperwork and followed up on missing information to complete processing.
  • Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Maintained detailed service and customer records.
  • Monitored factory recalls and announcements to stay on top of changes.
  • Checked documentation for accuracy and validity on updated systems.
  • Posted payments to accounts and maintained records.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.

Education

Buffalo Gap High School
Swoope, VA

Skills

  • HR and Payroll Expert
  • Multiple Software Expert
  • Recruiting and Hiring
  • CRM Software
  • Excellent Communication Skills
  • Deal Structuring
  • Review Contracts
  • Time Management
  • Verbal and Written Communication
  • Goals and Performance
  • Accounts payable expertise
  • Invoicing and billing
  • Account Reconciliation
  • General ledger management
  • Journal entries expertise

Timeline

Finance and Sales Manager

Magic City Auto Group
04.2015 - Current

Inventory Control Specialist

Paul Obaugh Ford
01.2002 - 04.2015

Warranty Administrator

Charlie Obaugh Chevrolet
03.1995 - 11.2002

Buffalo Gap High School

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Windy Cook