Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Windy DeVroom

Salt Lake City,UT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Substitute Teacher, K-12

Granite School District
Salt Lake City, Utah
09.2020 - Current
  • Adapted teaching methods according to the individual needs of each student.
  • Collaborated with other staff members to ensure a positive learning environment for students.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.
  • Maintained accurate records of student attendance, grades, and behavior reports.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Provided notes and reports on school day activities to primary teacher.
  • Provided classroom instruction following regular teacher's lesson plans.

Merchandiser

ProGro Partners
Santaquin, Utah
04.2020 - Current
  • Maintained a clean and organized work environment at all times.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Assisted customers with locating desired items within store locations.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Developed promotional strategies to increase sales of featured products.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Organized displays according to company standards and specifications.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Coordinated promotional events such as special sales or clearance items.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Built product displays and placed appropriate signage for merchandise.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Communicated and coordinated planogram execution with store management.
  • Printed labels and tags for for-sale merchandise.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Cleaned and organized display cases, shelves and aisles.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Built effective partner store relationships to improve customer satisfaction.

Pharmacy Technician

Davis Pharmacy
West Valley City, Utah
05.2015 - 10.2020
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Received payment from customers and processed credit card transactions when necessary.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Organized work areas so that everything was easily accessible when needed.
  • Managed filing of prescriptions, both electronically and manually.
  • Restocked shelves with new supplies of medications as needed.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Enhanced pharmacy efficiency by developing and implementing organizational systems.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Cleaned and maintained equipment or work areas according to prescribed methods.

Pharmacy Technician

Priority Pharmaceuticals
San Diego, CA
10.2010 - 05.2015
  • Followed up with customer inquiries via phone or email promptly.
  • Updated contact information lists regularly in accordance with company policy.
  • Reviewed documents for accuracy before submission to external parties such as clients or vendors.
  • Compiled data, tracked changes, and created reports in Excel spreadsheets.
  • Developed productive working relationships with customers through courteous service via phone or email correspondence.
  • Ensured compliance with company policies regarding health and safety regulations.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents.
  • Handled confidential information in a discreet manner.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Managed daily mail distribution including sorting out incoming and outgoing mail.
  • Greeted visitors and directed them to the appropriate area or person.
  • Created and maintained filing systems, both paper and electronic.
  • Processed invoices and coded documents according to company procedure standards.
  • Assisted with budget preparation by tracking expenses related to office operations.
  • Monitored office budget expenditures on a monthly basis.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.
  • Monitored vendors to maintain competitive pricing and efficient deliveries.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
  • Coded and entered daily invoices with in-house accounting software.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to handle inventory, postage and vendor services.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office inventory and placed new supply orders.
  • Used judgment and initiative in handling confidential matters and requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Coordinated with other supervisors, combining group efforts to achieve goals.

Education

Associate of Science - General Studies

Salt Lake Community College
Salt Lake City, UT
05-1999

Skills

  • Positive Reinforcement
  • Instructional Strategies
  • Records Management
  • Organizational abilities
  • Proficient in [Software]
  • Group and individual instruction
  • Adaptable
  • Compliance
  • Analytical Skills
  • Results-focused
  • Relationship building and management
  • Verbal and written communication

Affiliations

I love to garden, I have a flower garden and and vegetable garden. My husband and I grow tomatoes, we can salsa, tomato juice, and spaghetti sauce. We also grow grapes and make yummy grape juice and jelly.

I love spending time with my Grandson!

I'm a music lover!

I love to read all types of books!

References

References available upon request.

Timeline

Substitute Teacher, K-12

Granite School District
09.2020 - Current

Merchandiser

ProGro Partners
04.2020 - Current

Pharmacy Technician

Davis Pharmacy
05.2015 - 10.2020

Pharmacy Technician

Priority Pharmaceuticals
10.2010 - 05.2015

Associate of Science - General Studies

Salt Lake Community College

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Windy DeVroom