Windy Hayes
New Caney,TX
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
11
11
years of professional experience
Work History
CAM Analyst
CMC Construction
01.2018 - Current
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Cultivated relationships with industry leaders and within company to share tips and information.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, timelines and budgets.
Office Manager
TF Hudgins Valve Services
07.2017 - 12.2017
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Accounting Specialist
Robert Half Finance & Accounting
08.2016 - 07.2017
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using Epicor 9/SAP/Peachtree
- Analyzed financial information and made proactive adjustments.
- Met accounting financial standards by providing accounting department annual budget information.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
Operations Analyst/Finance Analyst
ITT C'treat
07.2012 - 01.2016
- Assessed operational performance to identify areas for improvement.
- Created custom reports and visualizations to support decision-making processes.
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
- Created and managed operational databases to store and track data and maintain accurate information.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Supported supervisor and associated team members to maintain system functionality.
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
- Developed and updated tracking spreadsheets using Epicor 9
- Used Epicor 9 to model data and forecast trends.
- Developed written documents and reports related to programs and operations.
- Identified and analyzed project risks and developed mitigation strategies.
Education
Associate of Applied Science - Business Management
Houston Community College
Houston, TX05.2018
Skills
- Financial Statements Expertise
- Business Process
- Verbal and Written Communication
- Financial Accountability
- Large Dataset Manipulation
- MS Excel
- Data Research and Validation
- Deadline Adherence
- Risk Analysis
- Account Reconciliation
- Information Organization
- Data Processing
Timeline
CAM Analyst
CMC Construction
01.2018 - Current
Office Manager
TF Hudgins Valve Services
07.2017 - 12.2017
Accounting Specialist
Robert Half Finance & Accounting
08.2016 - 07.2017
Operations Analyst/Finance Analyst
ITT C'treat
07.2012 - 01.2016
Associate of Applied Science - Business Management
Houston Community College
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