Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Windy Pinedo

El Paso,TX

Summary

Proven leader and efficient collaborator, adept in project management and training, with a strong background in customer service and quality control from roles at SPAR and other leading companies. Skilled in leveraging computer skills to exceed goals, demonstrated by consistently meeting deadlines and enhancing customer satisfaction. Expertise in medical applications and a fast learner, committed to excellence and safety in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Merchandiser/third party vendor

SPAR
01.2020 - Current
  • Work sections according to schematics given, follow detailed directions on what is expected for assigned sections
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Stocker/Merchandise Associate

Biglots
09.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained effective team member communication.
  • Stocked designated items on shelves, end caps and displays.

Crew Member

Raising Cane's
01.2022 - 03.2024
  • Providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane's standards and working in various areas of the restaurant
  • As well as receiving payments and distributing receipts
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Took orders, prepared meals, and collected payments.

Sales Associate

Zumiez
01.2021 - 10.2022
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier and Crew

Walgreens
01.2021 - 01.2022
  • Assisted customers when asked upon, as well as cleaning the store and keeping everything tight and easily accessible to customers
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Veterinary Medical Application

Arizona State University
Tempe, AZ
02-2025

Associate of Arts - Veterinary Science

El Paso Community College (EPCC)
El Paso, TX
05.2023

Graduate - Veterinary and small animal sciences

Ysleta High School
El Paso, TX

Skills

  • Strong understanding in medical applications
  • Leadership experience, with demonstrated talents in project management and training
  • Acutely aware of the need for customer service, quality control, expediting orders and safety priority
  • Consistently meet and/or exceed established goals and deadlines
  • Fast learner and ready to collaborate with any team
  • Computer skills and paperwork

Certification

  • Certification in Elanco Veterinary Medical Application
  • Certification in Elanco Fundamentals of Animal Science
  • Certification in Elanco Animal Management Practices
  • CPR/AED Certification
  • OSHA Certified

Languages

Spanish
Limited Working
English
Full Professional

Timeline

Stocker/Merchandise Associate

Biglots
09.2024 - Current

Crew Member

Raising Cane's
01.2022 - 03.2024

Sales Associate

Zumiez
01.2021 - 10.2022

Cashier and Crew

Walgreens
01.2021 - 01.2022

Merchandiser/third party vendor

SPAR
01.2020 - Current

Bachelor of Science - Veterinary Medical Application

Arizona State University

Associate of Arts - Veterinary Science

El Paso Community College (EPCC)

Graduate - Veterinary and small animal sciences

Ysleta High School

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Windy Pinedo