Winfred Allen Goodman JR.
Palm Harbor
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
27
27
years of professional experience
Work History
Store Manager
The Fresh Stop
04.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Biglots
06.2024 - 04.2025
- Manage all areas of retail business, Manage financials to grow the business, hire, train, develop talent, ensure a clean shopping environment for my associates and customers.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Store manager
Aldi USA
06.2023 - 06.2024
- Manage all areas of the business unit, grow the financials of the business, interact with the community in a positive manner, recruit, hire and train all associates.
Store Manager
Lowe’s
03.2014 - 06.2023
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Refined staffing schedules based on sales patterns, ensuring adequate coverage during peak hours without excess labor costs.
- Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
- Monitored competitor activities to identify potential threats or opportunities for growth within the market.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
STORE MANAGER
CVS/ PHARMACY
08.2004 - 08.2013
- Manage all day to day operations of retail unit. Supervised the opening of five new stores. Supervised the relocation of eleven current locations. Excelled in district and regional sales competitions. Responsible for disseminating information to associates, interviewing and hiring associates and Store Manager training.
- Various locations
STORE MANAGER
ECKERD DRUGS
11.1998 - 08.2004
- Manage all day-to-day operations of retail unit. Managed thirty- two stores. Loss prevention investigator for a year and a half. Managed roll out of RETEK inventory management system for 700 stores and warehouse. Responsible for disseminating information to associates, interviewing and hiring associates and Store Manager training.
- Various locations
Education
Major - Business Management
LAMAR UNIVERSITY
Beaumont, Texas01.1997
High School - undefined
Vidor High School
Vidor, Texas05.1994
Skills
- Customer service
- Strong multi-tasking
- Staff training and development
- Goal setting and achievement
- Store operations management
- Problem-solving
- Retail operations
- Team leadership
- Time management
- Decision-making
- Customer relations
- Multitasking and organization
Accomplishments
- Exceeded monthly store sales goals 18 months in a row.
- Increased sales by 20% by coaching department managers on new merchandising standards.
- Recruited 5 successful new managers within one year.
- Supervised team of 200 staff members.
Timeline
Store Manager
The Fresh Stop
04.2025 - Current
Store Manager
Biglots
06.2024 - 04.2025
Store manager
Aldi USA
06.2023 - 06.2024
Store Manager
Lowe’s
03.2014 - 06.2023
STORE MANAGER
CVS/ PHARMACY
08.2004 - 08.2013
STORE MANAGER
ECKERD DRUGS
11.1998 - 08.2004
High School - undefined
Vidor High School
Major - Business Management
LAMAR UNIVERSITY
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