WINGNEI LUI

• Works with clients on strategy, planning and problem solving
• Developed business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
• Met with small business owners to discuss organizations, what each hoped to achieve and what products and services would be offered.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Built and maintained relationships with new and existing clients while providing high level of expertise.

Built and maintained relationships with new and existing clients while providing high level of expertise.

• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Participated in staff meetings to discuss innovative strategies to improve services.

• Updated documents such as municipal codes and city charters.
• Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
• Performed routine data entry or document management.
• Issued public notification of official activities or meetings.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.

• Prepared and edited documents to produce precise, accurate and professional communication.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.