Summary
Overview
Work History
Education
Skills
Relevant Skills
Summary Or Qualifications
Training
Timeline
Generic

Winifred Bacus

Deltona,Fl

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Sr. Business Financial Administrator

Advantage Solutions
01.2016 - Current
  • Collected, arranged, and input information into database system.
  • Managed deductions in Metro NY and maintained a 0.2% of sales $86227.396.41
  • Assist in obtaining payment of pasted due invoices for manufacturer.



Sales Associate/Administrator

Acosta Sales & Marketing
01.2001 - 01.2016
  • Served as vendor representative Acosta Sales & Marketing
  • Handled face to face contacts with new and established customers
  • Handled all aspects of order taking and processing in a professional manner
  • Identified and resolved customer complaints/problems in a timely manner.

Financial/Customer Service Manager

Food Enterprises of NY
01.1990 - 01.2001
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Researched and corrected customer concerns to promote company loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

Business Administration -

Taylor Business Institute
01.1986

Skills

  • Relationship Development
  • Administrative Support
  • Deadline Adherence
  • Computer Skills
  • Customer Service
  • MS Office

Relevant Skills

Coordinate and process appropriate documents for allocation of marketing funds, - Research and review all deduction issues and concerns., - Track cases, ads and prepare tracking records for various programs and promotions., Assist in obtaining payment of pasted due invoices for manufacturer., Enter contacts of promotional periods. Enter promotions in the system to ensure the customer receives correct allowance., Processing inner city payment request. Update the payment request log weekly for Allegiance and the inner city. Track all returned checks and reason for the return. Mail out the payment., Set up new vendors for shipment and payment in with the client. Ensure the new vender is set up for EDI transmission., Served as vendor representative Acosta Sales & Marketing, - Coordinated product information and distribution of new items., - Handled face to face contacts with new and established customers., - Maintain manufacturer item, pricing and promotional data., Managed team of Customer Service Representatives, - Motived, Scheduled, Trained and Mentored staff, Handled all aspects of order taking and processing in a professional manner., Process and maintain all warehouse inventories for product availability., Provided prompt, courteous and professional customer service., - Identified and resolved customer complaints/problems in a timely manner., - Followed up with customer to assure appropriate action was taken and all issues resolved to the customer satisfaction.

Summary Or Qualifications

Thirty years successful experience in wholesale and retail sales of a range of products. Extensive practical hands-on experience with advanced problem solving in all areas of customer service. Motivated and enthusiastic about developing good relations with clients, peers, and upper management.

Training

  • Microsoft excel
  • Word
  • Power point
  • Outlook
  • Customer service
  • Creative problem solving

Timeline

Sr. Business Financial Administrator

Advantage Solutions
01.2016 - Current

Sales Associate/Administrator

Acosta Sales & Marketing
01.2001 - 01.2016

Financial/Customer Service Manager

Food Enterprises of NY
01.1990 - 01.2001

Business Administration -

Taylor Business Institute

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Winifred Bacus