Reliable and dedicated Laboratory Technician with a strong commitment to delivering exceptional results. Skilled in collecting, processing, and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols, and testing procedures to perform duties efficiently. Excellent organizational skills and a dependable nature enable me to manage multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team success and achieve collective goals.
Overview
20
20
years of professional experience
Work History
Clinical Laboratory Assistant
University Of Maryland Medical System
02.2024 - Current
Monitored and replenished reagents and tools to support smooth workflow while eliminating delays.
Completed laboratory operations reports and submitted to public health departments and other healthcare authorities.
Contributed to operational quality and efficiency via instrument calibration, application of quality controls and implementation of maintenance functions.
Conducted manual and automated tests in alignment with specifications and regulations for results reporting.
Reduced test turnaround time via strategic multitasking.
Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required. Saves or preserves specimens as needed in refrigerator, freezer, incubator, dry ice, or other storage as appropriate.
Documented and verified patient information using laboratory information system.
Set up, maintained and verified sterility of lab equipment and tools.
Answers telephones and responds to customer inquiries and requests.
Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
Consulted with outside professionals and specialists about tests and testing results.
Cytology Prep Technician III
Quest Diagnostics
02.2020 - 02.2024
Maintained effective laboratory operations by adhering to standards of specimen collection, preparation, or laboratory safety
Managed time efficiently to complete all tasks within deadlines
Paid attention to detail while completing assignments
Observed all defined lab protocols regarding specimen processing and collection, maintaining standards to promote accuracy and precision in results
Resolved problems, improved operations, and provided exceptional service
Works flexible shifts as floater or flex technician based on the needs of the organization
Payment Poster
Trident
02.2018 - 02.2020
Managed large volumes of data efficiently and with great care on daily basis
Accurately posted payments and adjustments both electronically and manually
Processed payments that had been received from insurance companies and Medicare
Identified, researched, and resolved billing variances to maintain system accuracy and currency
Administrative Assistant III
Arise Consulting Enterprise
10.2015 - 10.2017
Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Standardized department filing system to increase efficiency
Dispersed outgoing mail and competently communicating with various departments throughout the company to ensure smooth operations
Specimen Technician III
Quest Diagnostics
07.2004 - 10.2015
Obtain and label specimens entering doctor’s office that need to be evaluated, while posting doctor’s requests for test results accurately within the on-line database for physician retrieval
Promptly respond to general inquiries from clients concerning specimen drop off, competently communicating with the public to ensure smooth operations
Consistently surpass company productivity goal of 70 req./hr
Train new processors in the collection and analysis of specimens
Education
Medical Billing and Coding Diploma -
Ultimate Medical Academy
Tampa, FL
06.2013
Skills
Customer Service
Advanced Computer Knowledge
Microsoft Office
Written and Verbal Communication
Critical Thinking
Active Listening
Data Analysis
Data Entry
Time Management
Conflict and Problem Resolution
Adaptability
Training
Leadership
Empathy
Detailed Oriented
Multitasking
Documentation
Creativity
Email Configuration
HIPAA Compliance
Medical Billing and Coding
QLS System
IDAA System
EMR System
Medicare
Administrative Assistant
Specimen Collection
Instrument Calibration
Quality control procedures
Culture analysis
Software
Cerner
Epic/TigerConnect
QLS/IDAA
Timeline
Clinical Laboratory Assistant
University Of Maryland Medical System
02.2024 - Current
Cytology Prep Technician III
Quest Diagnostics
02.2020 - 02.2024
Payment Poster
Trident
02.2018 - 02.2020
Administrative Assistant III
Arise Consulting Enterprise
10.2015 - 10.2017
Specimen Technician III
Quest Diagnostics
07.2004 - 10.2015
Medical Billing and Coding Diploma -
Ultimate Medical Academy
Similar Profiles
Dalal AlsaggabiDalal Alsaggabi
Resident Doctor at University Of Maryland Medical SystemResident Doctor at University Of Maryland Medical System
Research Revenue Integrity Financial Analyst at The University of Maryland Medical SystemResearch Revenue Integrity Financial Analyst at The University of Maryland Medical System