Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Winnie Adeojo

Philadelphia,PA

Summary

Adept at managing high-stress situations, I excelled as a Customer Service Representative/Cashier Team Lead at Hobby Lobby, enhancing customer loyalty through empathetic conflict resolution. My expertise in cash handling and team leadership, coupled with a knack for problem-solving, significantly contributed to our team's success.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem solving.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
year of professional experience

Work History

Customer Service Representative/Cashier Team Lead

Hobby Lobby
09.2023 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

No Degree -

Temple University
Philadelphia, PA
08-2028

Skills

  • Customer service
  • Team leadership
  • Active listening
  • Problem-solving
  • Cash handling
  • Data entry
  • Customer relations
  • Positive attitude
  • Flexible schedule
  • Call center experience
  • Team management
  • Cash register operation
  • Computer proficiency
  • Cash handling expertise
  • Money handling
  • Cashier training
  • Payment processing
  • Call center operations
  • Cash drawer reconciliation

Languages

English
Native or Bilingual

Timeline

Customer Service Representative/Cashier Team Lead

Hobby Lobby
09.2023 - 08.2024

No Degree -

Temple University
Winnie Adeojo