Winnie Crawford

Work History

Phlebotomist

Baptist Health Richmond

05.2024 - 09.2024

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Addressed questions and concerns to educate patients on collection process and procedures.

Laundry Attendant

Townsplace Suites

01.2024 - 03.2024

Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
Examined dried clothes to identify stains, tears and issues.
Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
Collected soiled linens and clothing and pretreated stains.
Operated traditional and computer-operated washers and dryers while observing all safety protocols.
Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
Used irons and iron boards to press clothing, folding and organizing garments.
Preserved machine functionality through routine maintenance checks and timely reporting of any malfunctions or repair needs.
Provided exceptional customer service while receiving drop-off laundry orders from guests.
Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
Increased linen longevity with proper handling, folding, and storage procedures.
Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
Used POS system to collect payments from customers, providing invoice for proof of transaction.
Maintained safety practices at all times to protect personnel and laundry loads.
Restocked supply inventories and notified supervisors of shortages for customer convenience.
Operated machines correctly by following machine instructions and safety regulations.
Monitored customer laundry loads to reach proper wash cycle times.
Cleaned machine filters and lubricated equipment.
Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Assisted with unloading and loading customer laundry items.
Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
Helped customers with choosing appropriate cleaning cycles and techniques.
Observed and adjusted machine cycle times, achieving quality results.
Delivered superior customer service by responding to inquiries and complaints.
Used special fabric treatments, borax, and Type cleaner to remove stains.
Supported fellow staff members with delivery and pickup of customer orders.
Followed environmental regulations when handling hazardous materials for laundromat safety.
Supported accurate records by recording laundry and dry-cleaning processes and transactions.
Tested machines and made minor adjustments, keeping equipment functional.

Training Manager

Splash Em Out Coin Laundry & Wash-n-fold

05.2020 - 11.2023

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Used personal protective equipment correctly to protect coworkers and patients.
Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Addressed questions and concerns to educate patients on collection process and procedures.

Summary

Work History

Phlebotomist

Laundry Attendant

Training Manager

Education

Phlebotomy - Blood Draw

CNA - Nursing Education

Skills

Timeline

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