Winnie Crosson

Glastonbury,CT

Summary

Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.

Overview

years of professional experience

Work History

Executive Assistant

Cigna

Bloomfield/ Remote, CT

04.2021 - 03.2025

Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Facilitated onboarding sessions for new hires, ensuring a smooth transition into the company culture.

Practice Manager

Starling Physicians

Wethersfield, CT

01.2017 - 04.2021

Maintained up-to-date records of patient visits including demographic information, diagnoses codes, treatment plans and follow-up instructions.
Created and maintained electronic record management (EMR) systems to store data and develop reports.
Acted as a liaison between the medical practice and external organizations such as hospitals or healthcare networks.
Managed budgets, financial reports and accounts receivable and payable activities.

Floor Manager

Giovanni's Brick Oven Pizzeria

Glastonbury, CT

10.2004 - 07.2015

Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
Organized and updated schedules to optimize coverage for expected customer demands.

Administrative Assistant

Ferron Financial

Glastonbury, CT

01.2003 - 08.2004

Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.

Education

Bachelor of Science - Public Health

Southern Connecticut State University

New Haven, CT

05-2012

Skills

Calendar management
Meeting coordination
Travel arrangement
Electronic record management
Document organization
Employee training

Expense reporting
Interpersonal communication
Invoice processing
Data analysis
Time management
Problem solving

Timeline