WINNIE GYAN
Yukon,OK
Summary
Adept at navigating fast-paced environments, I leveraged my expertise in patient care and wound dressing at Medifem Hospital to enhance patient outcomes. My leadership and critical thinking skills have consistently improved team efficiency by 30%, showcasing my ability to meet and exceed employer expectations with professionalism and resilience.
Overview
9
9
years of professional experience
Work History
Nursing Assistant
SSM Rehabilitation Hospital
Oklahoma City, OK
07.2023 - Current
- Answered patient call signals and signal lights to determine patients' needs.
- Provided emotional support to family members during difficult times.
- Planned and served meals and snacks to patients according to prescribed diets.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Implemented fall prevention techniques as specified in plan of care.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Collected specimens from patients for laboratory testing purposes.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
NURSE TECHNICIAN
St Anthony's Hospital
Oklahoma City, OK
08.2022 - 10.2024
- Company Overview: SSM Health
- Responsible for maintaining patient rooms sanitized and clean, assisting patients with everyday needs, monitoring vital signs, taking fluid samples, and giving them for testing, helping nursing staff, performing basic nursing procedures, and providing emotional support to patients and their families
- Apply clean dressings, slings, stockings, or support bandages, under the direction of a nurse or physician
- Organize staff development activities as part of continuing education programs for nurses and physicians
- Operates office equipment, such as voice mail messaging systems, and uses word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Performs designated primary patient care, related nursing tasks, and clerical functions related to requisitioning/charging supplies/services, preparing/maintaining unit records/patient charts, receiving/relaying communications to provide optimal/quality care consistent with Hospital mission and Nursing philosophy, goals, standards, and by-laws
- SSM Health
REGIONAL CONTACT TRACER | CASE INVESTIGATOR FOR COVID-19
Oklahoma State Department
Oklahoma City, USA
09.2020 - 08.2022
- Company Overview: Oklahoma City, OK
- Initiated communication with persons exposed to COVID-19 through texts, phone calls, and e-mails promptly
- Interviewed patients with advanced or complex cases of the infectious disease COVID-19 to obtain information regarding symptom history and onset, basic demographics, underlying health conditions, treatments received, recent activities, and potential exposure to other individuals in close contact with the patient
- Provided information regarding self-isolation, daily symptom monitoring, and access to testing; connected individuals to community resources; and provided up-to-date public health information regarding disease control and prevention
- Obtained crucial information from the patient, like current medical conditions and any additional information that could increase the patient's risk
- Actively listened to individuals and addressed concerns regarding health and safety with empathy and sensitivity; communicated effectively with individuals across varying backgrounds and cultures
- Coordinated with regional social support services and agencies to provide quick access to benefits that support necessary isolation measures, such as accessing shelter, food, phone, thermometer, cleaning supplies, transportation services, testing, legal aid, childcare and temporary care for elderly or disabled family members
- Oklahoma City, OK
REGISTERED NURSE
Medifem Hospital
Accra, Ghana
01.2019 - 08.2019
- Company Overview: Margaret Anderson Ave, Accra, Ghana
- Conducted screening, diagnostic treatment, and rehabilitative and supportive services as the registered professional nurse on a primary health care team
- Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols/guidelines
- Sound, ethical and independent decision-making ability co-disciplined, energetic employee who quickly establishes rapport with patients and colleagues
- Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
- Managed a caseload of more than 20 clients, providing education, treatments, iv therapy, venipuncture, and wound care
- Assisted patients with multiple chronic diagnoses, including COPD and asthma
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Provided quality nursing care following resident care policies and procedures
- Margaret Anderson Ave, Accra, Ghana
DIRECTOR | ADMINISTRATIVE ASSISTANT
The Elite Nursing Agency and Health Promotion Centre
Accra, Ghana
01.2016 - 10.2018
- Company Overview: Accra, Ghana
- Provided administrative supervision of Nurses, doctors, and all other allied health personnel
- Supported the Director in the daily operations of the Center, performing tasks such as managing the phone, scheduling nursing staff, and preparing minutes for staff and director meetings
- Directed and assessed the work activities of all medical, nursing, and technical staff
- Provided monthly progress reports on client health and presented them to Director
- Assisted the accountant with creating invoices and bills
- Organized and completed daily clerical tasks on time and accurately
- Accra, Ghana
Education
BSc - Nursing
Pentecost University College
Accra, Ghana01.2018
Diploma - Midwifery
Nursing and Midwifery Training College
Korle-Bu, Ghana01.2014
WASSE Certificate -
Mfantsiman Girls’ Senior High School
Saltpond, Ghana01.2009
BECE Certificate -
Nana Osae Djan Junior High School
Nsawam, Ghana01.2006
Skills
- Epic
- Cerna
- Wound dressing and care
- Patient education
- Medicine administration
- Blood pressure monitoring
- Hygiene assistance
- Glucose checks
- Patient transport
- Blood and stool specimen collection
- Record-keeping
- Recording patient vitals
- Coordinating patient care
- Care and discharge planning
- General management
- Proficient in MS Office suite
- Leadership
- Supervisory responsibilities
- Writing
- Verbal communication
- Influencing
- Critical thinking
- Conflict resolution
- Attention to Detail
- Persuasiveness
- Time management
- Goal-oriented
- Organizational skills
- Negotiation
- Fast-paced environment
- Work ethic
- Resilience
- Professionalism
- Basic life support
- HIPAA
Timeline
Nursing Assistant
SSM Rehabilitation Hospital
07.2023 - Current
NURSE TECHNICIAN
St Anthony's Hospital
08.2022 - 10.2024
REGIONAL CONTACT TRACER | CASE INVESTIGATOR FOR COVID-19
Oklahoma State Department
09.2020 - 08.2022
REGISTERED NURSE
Medifem Hospital
01.2019 - 08.2019
DIRECTOR | ADMINISTRATIVE ASSISTANT
The Elite Nursing Agency and Health Promotion Centre
01.2016 - 10.2018
BSc - Nursing
Pentecost University College
Diploma - Midwifery
Nursing and Midwifery Training College
WASSE Certificate -
Mfantsiman Girls’ Senior High School
BECE Certificate -
Nana Osae Djan Junior High School
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