Winnie Xiang
Kent
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Chipotle
05.2024 - 09.2025
- Worked front counter other areas.
- Took orders & prepared meals
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
High School Diploma -
Highline Community College
DesMoines, WASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Efficient order taking
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
Accomplishments
- Completed 50+ volunteer hours at the Federal Way Farmers Market (May–Oct).
- Assisted 100+ customers weekly with purchases, questions, and directions.
- Supported vendor operations through booth setup, cleanup, and organization.
- Strengthened communication and teamwork skills in a fast-paced environment.
Languages
Chinese (Mandarin)
Limited Working
Interests
- I like working with my hands and fixing things
- DIY and Home Improvement
- Cooking
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Blogging/Vlogging
- Engaging in food photography and sharing culinary creations on social media
- Crafting and DIY Projects
- Community Cleanup
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Backpacking and Hiking
- Reading
- Playing Sports
Timeline
Crew Member
Chipotle
05.2024 - 09.2025
High School Diploma -
Highline Community College
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