Summary
Overview
Work History
Education
Skills
Timeline
Generic

Winona Berry

Ocala,FL

Summary

Dependable Administrative Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Fashion Stylist up-to-date on all latest trends and fabrics with exception skill pulling together outfits for various events. Known for success in styling clients with various looks, including swimwear, lingerie and formal wear.


Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

8
8
years of professional experience

Work History

Office Assistant

Larsen Farms
08.2019 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Collaborated with various departments to complete assigned tasks.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated records and files to maintain document compliance.
  • Conducted research to assist with routine tasks and special projects.
  • Set up conference rooms, technology, and materials to facilitate meetings.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked orders and notified customers of status or potential delays.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.

Receptionist

Gary Yeomans Ford Lincoln
04.2016 - 08.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Overnight Cashier /Stocker

Walmart
11.2015 - 05.2019
  • Delivered expert, friendly service to serve every customer need.
  • Used superior customer service skills to help customers locate and select merchandise.
  • Pushed out large amounts of new stock during slower overnight hours.
  • Completed and filed daily store close reports for management and transitioned system to new business day.
  • Kept drawer accurate by carefully processing new transactions and giving out correct change.
  • Maintained strict security protocols to protect cash, customers and store assets.
  • Resolved customers' service and product problems and processed refunds.
  • Sought out opportunities to improve store appearance and operations in between assigned overnight work.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Stylist

Buckle
03.2016 - 05.2017
  • Provided education and guidance to clients on fashion trends and styling techniques.
  • Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
  • Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
  • Researched current fashion trends to create on-trend looks for editorial and commercial projects.
  • Created comprehensive proposals outlining styling concepts and concepts for seasonal looks.
  • Produced and updated detailed inventory reports to document all items in wardrobe.
  • Proposed accessories to complete outfits and complement clothing choices.
  • Accepted and processed customer payments.
  • Selected clothes that flattered individual body types and capitalized on current trends.
  • Performed personal shopping functions on behalf of customers.
  • Met with clients to determine style requirements and budget.
  • Networked within select groups to increase client base and generate sales.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
  • Participated in team meetings and staff training sessions.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • File Maintenance
  • Invoice Processing
  • Spreadsheet Management
  • Prioritizing Work
  • Personal Wardrobe Designs
  • Accessorizing
  • Data Inputting
  • Payment Collection
  • Product Recommendations
  • Returns Processing

Timeline

Office Assistant

Larsen Farms
08.2019 - Current

Receptionist

Gary Yeomans Ford Lincoln
04.2016 - 08.2019

Stylist

Buckle
03.2016 - 05.2017

Overnight Cashier /Stocker

Walmart
11.2015 - 05.2019

High School Diploma -

Penn Foster Career School

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Winona Berry