Winona Machdo
Galt,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
In Home Health Services
State Of California
07.2015 - Current
- Administered medications in accordance with doctor's instructions.
- Transported clients for medical and personal outings.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Utilized time management skills effectively to prioritize tasks while maintaining high-quality standards of patient care.
- Managed complex cases involving multiple chronic conditions by coordinating care among various healthcare providers effectively.
- Maintained clean and safe living spaces for patients by performing light housekeeping duties regularly.
- Utilized universal precautions and infection control principles in all aspects of care.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Provided direct personal care and administrative services to clients.
- Prepared nutritious meals for patients based on dietary restrictions and preferences, contributing to overall health improvement.
- Provided mobility assistance such as walking and regular exercising.
- Monitored vital signs and reported changes to healthcare professionals promptly, ensuring proper medical attention.
- Provided transportation and appointments management.
- Assisted with transportation arrangements for medical appointments or other outings as needed, supporting patient mobility outside the home.
- Scheduled and coordinated medical appointments.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Cashier
Kohls Department Store
07.2023 - 12.2023
- Operated cash register to record transactions accurately and efficiently.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Stocked, tagged and displayed merchandise as required.
Hairstylist
Supercuts Hair Salons
07.2023 - 09.2023
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated thorough knowledge of all salon products and services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Medical Assistant/ Scriber
Dr. Deb Klaisle
07.2016 - 02.2017
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Measured patient pulse oximetry.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Kaiser Permanente
01.1998 - 08.2016
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Oriented and trained new staff on proper procedures and policies.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Measured patient spirometry.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Associate of Science - Medical Assisting
Western Career College
Sacramento, CA06.1998
GED -
Fremont Adult Education
Sacramento, CA01.1997
Skills
- Patient Care
- Home Care Aide (HCA)
- Emergency Response
- Administrative and Office Support
- Understanding Customer Needs
- Professional telephone demeanor
Timeline
Cashier
Kohls Department Store
07.2023 - 12.2023
Hairstylist
Supercuts Hair Salons
07.2023 - 09.2023
Medical Assistant/ Scriber
Dr. Deb Klaisle
07.2016 - 02.2017
In Home Health Services
State Of California
07.2015 - Current
Medical Assistant
Kaiser Permanente
01.1998 - 08.2016
Associate of Science - Medical Assisting
Western Career College
GED -
Fremont Adult Education
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