Dedicated professional with a versatile background in case management and care coordination. Proven ability to implement process improvements and mentor staff, driving efficiency and enhancing client engagement across multidisciplinary teams.
Overview
16
16
years of professional experience
Work History
Enrollment Specialist
Gt Independence
Manhattan KS
08.2026 - Current
Conducted thorough eligibility assessments to ensure compliance with regulatory standards.
Assisted applicants in navigating enrollment processes and understanding program options.
Provided support during applicant onboarding, facilitating smooth transitions into programs.
Managed documentation and data entry using electronic health record systems for accurate records.
Case Manager
The Columbus Organization
Windor VT
01.2026 - 07.2026
Coordinated client assessments to identify needs and develop personalized care plans/IEPs.
Monitored client progress and adjusted plans based on evolving needs and feedback.
Collaborated with multidisciplinary teams to ensure comprehensive support for clients.
Facilitated communication between clients, families, and service providers to enhance care coordination.
Care Coordinator
NH Care Collaborative
Keene NH
06.2021 - 01.2026
Coordinated care plans to enhance patient outcomes and streamline communication among healthcare providers.
Analyzed patient data to identify trends, ensuring proactive interventions for high-risk populations.
Implemented process improvements to optimize patient referral workflows and reduce wait times.
Trained and mentored new staff on care coordination protocols and system navigation.
Facilitated referrals to MOW programs, PERS device companies, Caregiver agencies, Home modifications
Sentinel Event reporting
crisis coordination
Case Manager II
HCRS
Springfield VT
07.2010 - 05.2021
Coordinated comprehensive client assessments to identify needs and develop tailored service plans.
Monitored client progress, adjusting plans as necessary to ensure alignment with evolving needs and goals.
Facilitated interdisciplinary team meetings to enhance communication and streamline case management processes.
Developed training materials to educate staff on best practices for case documentation and compliance standards.
Mentored junior case managers, providing guidance on complex cases and fostering skill development.
Supported with crisis screenings
Provided ongoing community supports and support with medical appointments
Provided supportive counseling on an ongoing basis
Clinical Site Experience at STRIC, University Hospital Methodist Main, & TSAOGClinical Site Experience at STRIC, University Hospital Methodist Main, & TSAOG