Summary
Overview
Work History
Education
Skills
Certification
medical office experience
Timeline
Generic

Winslow Karla

Bella Vista,AR

Summary

-Organized Clinic Receptionist possessing in-depth knowledge of HIPAA standards, Meditech and medical terminology. Offering 10-year background greeting and welcoming visitors, collecting and recording patient information and completing insurance formalities. Accommodating and friendly individual with strong recordkeeping and documentation abilities.


-Medical Billing and Coding Specialist with 8 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Medical Coder

NMC Health
08.2017 - Current
  • Improved accuracy of medical coding by thoroughly reviewing patient records and assigning correct codes for diagnoses and procedures.
  • Maintained compliance with industry regulations by staying up-to-date on the latest changes in medical coding guidelines and conventions.
  • Streamlined billing processes by effectively collaborating with healthcare providers, insurance companies, and patients to resolve any discrepancies or issues.
  • Enhanced revenue cycle management by identifying under-coded services and submitting accurate claims for reimbursement.

Medical Receptionist

Mid-Kansas Family Practice
01.2015 - 08.2017
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Medical Assistant

Mid-Kansas Family Practice
09.2008 - 01.2015
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Education

Medical Coding

AAPC
06.2016

Respiratory Therapy

California College For Health Sciences
06.1990

High School Diploma -

Newton High School, Newton, KS
Newton, KS
05.1985

Skills

  • EMR/Scheduling
  • Insurance Verification
  • Records Management
  • Patient Data Compilation
  • Medical Claims Coding
  • Medical Office Software Utilization
  • Clinical Documentation Review
  • Attention to Detail
  • Medical Terminology

Certification

2016-Certified Professional Coder, CPC (current)

1990-Certified Respiratory Therapist

medical office experience

I was a part of a successful independent Family Practice office for 10+ years, as a Medical Assistant, Front Desk Receptionist, and Medical Coder until our clinic was bought by NMC Health Corp. in 2017.  I have since continued working for NMC Health as a medical coder in a remote setting here in Bella Vista, AR.  

I believe the Front Desk is the first impression to customers, clients, and patients in setting the tone for the office and making people feel welcome.  I have great communication skills on both phone, and face-to-face, and feel it is important to work hard to listen to patients, and help them feel they are being cared for from the initial contact. 


Timeline

Certified Medical Coder

NMC Health
08.2017 - Current

Medical Receptionist

Mid-Kansas Family Practice
01.2015 - 08.2017

Medical Assistant

Mid-Kansas Family Practice
09.2008 - 01.2015

Medical Coding

AAPC

Respiratory Therapy

California College For Health Sciences

High School Diploma -

Newton High School, Newton, KS
Winslow Karla