-Organized Clinic Receptionist possessing in-depth knowledge of HIPAA standards, Meditech and medical terminology. Offering 10-year background greeting and welcoming visitors, collecting and recording patient information and completing insurance formalities. Accommodating and friendly individual with strong recordkeeping and documentation abilities.
-Medical Billing and Coding Specialist with 8 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
2016-Certified Professional Coder, CPC (current)
1990-Certified Respiratory Therapist
I was a part of a successful independent Family Practice office for 10+ years, as a Medical Assistant, Front Desk Receptionist, and Medical Coder until our clinic was bought by NMC Health Corp. in 2017. I have since continued working for NMC Health as a medical coder in a remote setting here in Bella Vista, AR.
I believe the Front Desk is the first impression to customers, clients, and patients in setting the tone for the office and making people feel welcome. I have great communication skills on both phone, and face-to-face, and feel it is important to work hard to listen to patients, and help them feel they are being cared for from the initial contact.