Summary
Overview
Work History
Skills
Timeline
Generic

WINSOME ANDERSON

Hallandale,FL

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

28
28
years of professional experience

Work History

Cashier/ Starbucks Barista

Target
Aventura, FL
09.2017 - Current
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Discounted purchases by scanning and redeeming coupons.
  • Maintained work area and kept cash drawer organized.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Cashier/Starbuks Barista

Kroger
Los Angeles, CA
08.2015 - 06.2017
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Cashier

Centinela Pet Supplies
10.2014 - 01.2016
  • Answered phone calls to assist customers with questions and orders.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Office Manager

FBG Auto & Electrical Repairs
11.2007 - 09.2014
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Interpreted and communicated work procedures and company policies to staff.
  • Supervised staff members, organized schedules and delegated tasks.

Administrative Assistant

Volt Administrative Services
06.2003 - 11.2007
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Compiled data from various sources into organized reports for review by management team.

Administrative Assistant

Grancell Lebovitz Stander Marx and Barnes Law Firm
02.1997 - 04.2003
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Handled incoming calls and directed callers to appropriate department or employee.

Skills

  • Returns processing
  • Product restocking
  • Customer service excellence
  • Drawer balancing
  • Merchandise restocking
  • Cash register operation
  • Daily reporting
  • Attention to detail
  • Customer assistance
  • Reliability and punctuality
  • Multitasking and organization
  • Cash handling expertise
  • Empathy and patience
  • Time management skills
  • Critical thinking
  • Retail store support
  • Customer service

Timeline

Cashier/ Starbucks Barista

Target
09.2017 - Current

Cashier/Starbuks Barista

Kroger
08.2015 - 06.2017

Cashier

Centinela Pet Supplies
10.2014 - 01.2016

Office Manager

FBG Auto & Electrical Repairs
11.2007 - 09.2014

Administrative Assistant

Volt Administrative Services
06.2003 - 11.2007

Administrative Assistant

Grancell Lebovitz Stander Marx and Barnes Law Firm
02.1997 - 04.2003

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WINSOME ANDERSON