Logistics Operation Manager's Assistant
Yeekay Logistics
06.2022 - 09.2022
Hi, I’m
WINSON ZHANG
Irvine,CA
Summary
A motivated college student pursuing a Bachelor of Business Economics degree seeks an internship opportunity to expand skills and gain valuable real-world experience. Hardworking and resourceful individual commended for first-rate collaboration, organizational, and time management abilities. Skilled multitasker with a superior work ethic and good teamwork. Experience delivering customer service and file management, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Skills
- Speaks three languages: Mandarin, Cantonese, and English
- Supportive team member: always willing to be of assistance to others
- Company Assessments Inventory Control(Records Accurate, Customer Order Fulfillment)
- Organizing and Categorizing Data using Excel spreadsheets
- Invoicing and shipping documentation
- Ensure high quality of service and have sense of upselling
- Professional Email Writing Skills and Proficiency in using Microsoft Word/Google Docs
- Willing to learn new things, always study and work hard
Education
University of California, IrvineIrvine, CA
Bachelor of Science from Business Economics
06.2024
University Overview
- Relevant Coursework: The Economics of Accounting Decisions, Micro and Macro Economics, Econ Asymmetric Information, Applied Econometrics
- GPA: 3.7
- Study Abroad: Primary and middle school in China
Work History
Yeekay Logistics
Logistics Operation Manager's Assistant
06.2022 - 09.2022
Job overview
- Offered hands-on assistance to customers, assessing needs, and quoting for logistics
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Generated documentation and information required for customer shipments
- Managed paper and electronic filing systems by routing various documents, entering data, taking messages, managing incoming and outgoing mail, and completing other clerical tasks
- Ensured accurate documentation, maintaining approximately 20 detailed records of shipments, invoices, and receipts for every month
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage. Tracked orders and notified customers of status or potential delays
- Scheduled and coordinated truck, ship, and air transport time to maximize productivity and efficiency.
- Promptly responded to inquiries and requests from prospective customers
Family Business
Yamaha Sales Assistant
06.2017 - 09.2018
Job overview
- During summer, assisted workers by organizing supplies, passing tools, and managing equipment
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and answered customer questions regarding sizing, accessories, delivery, and proper care for merchandise
- Offered excellent advice and assistance to customers on purchases and recommended complementary purchases to customers to increase sales
- Managed approximately 30 incoming calls/emails per day from customers, and answered customer telephone calls promptly to avoid on-hold wait times
Timeline
Yamaha Sales Assistant
Family Business
06.2017 - 09.2018
University of California, Irvine
Bachelor of Science from Business Economics
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