Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Activities Director
Trucare Living Center
05.2015 - 06.2018
Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Maintained master calendar and relevant records.
Scheduled movies, entertainment, and other special events.
Documented preferences and helped develop relevant activities.
Engaged residents through events, small groups, and personal attention.
Evaluated supplies and requested purchases to meet activity plans.
Provided respectful mobility assistance to individuals needing extra support.
Coordinated off-site activities and accompanied residents throughout excursions.
Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Arranged outings as part of recreational program.
Maintained activity records and reports to evaluate program success and identify areas for improvement.
Planned resident outings and special events to mark holidays and celebrate special occasions.
ER Technician
Columbus Community Hospital
10.2012 - 04.2015
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Quickly responded to codes and cardiac monitor alarms.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Worked with nurses to assess patients and prepare for tests and procedures.
Safely transported patients by wheelchair, stretcher, or bed to other units.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Continuously monitored patients and reported changes to head nurses and physicians.
Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Disinfected tools, equipment and surfaces between patients.
Took and recorded patients' vital signs, documenting in medical charts.
Rehab Technician
Bluebonnet Nursing And Rehabilitation
10.2013 - 05.2014
Established collaborative relationships with patients through consistent and meaningful communication.
Communicated back therapists regarding patient performance and condition.
Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
Implemented medical, behavioral and clinical team care plans and documented activities in medical systems.
Maintained cleanliness and sanitation of clinic or treatment environment.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Prepared for sessions by setting up patient treatment areas and equipment.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Documented each patient case with updates in computer system.
CNA
Monument Hill Nursing Rehabilitation
01.2011 - 03.2013
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature & blood pressure.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Customer Service Cashier
Dollar General
02.2010 - 01.2011
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Counted money in drawers at beginning and end of each shift.
Maintained customer satisfaction with quick and professional handling of product returns.
Answered product questions using knowledge of sales and store promotions.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.