Winstel Nash
Puyallup
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Technician
Puyallup mazda
Puyallup
03.2024 - 12.2024
- Conducted routine vehicle inspections to ensure safety and performance standards.
- Assisted in diagnosing mechanical issues using specialized diagnostic tools.
- Performed oil changes and fluid replacements following manufacturer guidelines.
- Maintained a clean and organized work area to promote safety and efficiency.
- Educated customers on basic vehicle maintenance practices during service visits.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Followed safety practices to safeguard against injury and damage to property.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
Tow Truck Operator
Astro auto wrecking
Federal Way
01.2016 - 09.2019
- Operated tow truck to transport vehicles safely and efficiently.
- Conducted vehicle assessments to determine appropriate towing methods.
- Assisted customers with roadside emergencies and provided support during recovery.
- Maintained tow truck equipment to ensure optimal performance and safety standards.
- Coordinated with dispatch to prioritize towing requests and route planning.
- Communicated effectively with clients regarding vehicle status and recovery procedures.
- Documented towing activities accurately for record-keeping and reporting purposes.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Tied and secured loads to prevent shifting or damage to items.
- Adhered to all traffic laws while operating a tow truck in order to ensure safety of passengers and cargo.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Inspected tow truck and related equipment for safety and operational efficiency.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Conducted daily pre-trip inspections of the tow truck according to established guidelines.
- Performed routine maintenance on the tow truck such as changing oil, lubricating parts and checking fluid levels.
- Reported any mechanical issues with the tow truck immediately upon noticing them.
- Provided reliable customer service while ensuring that all jobs were completed safely and efficiently.
- Ensured all necessary paperwork was filled out accurately prior to transportation of vehicle.
- Provided roadside assistance such as jump starts, tire changes, fuel delivery and lockout services.
- Attended required training courses related to proper use of tools and equipment used in tow truck operations.
- Followed detailed instructions from employers and clients in order to complete assigned tasks correctly.
- Maintained safe driving habits to protect property and general public on roadways.
- Obtained signatures needed to complete and process paperwork.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Education
Westbrook High School
Beaumont, TXSkills
- Vehicle inspection
- Mechanical troubleshooting
- Equipment maintenance
- Diagnostic tooling
- Component replacement
- Safety compliance
- Roadside assistance
- Equipment operation
- Problem solving
- Attention to detail
- Customer service
- Tool retrieval
- System troubleshooting
- Routine Inspections
- Hardware installation
- System Tests
- Troubleshooting and diagnosis
- Troubleshooting and Diagnostics
- Maintenance and repairs
- Troubleshooting
- Preventive Maintenance
- Installation and repair
- Mechanical tools
- System installation
- Job site cleanup
- Diagnostic testing
- Verbal and written communication
Languages
English
Professional
Certification
- Forklift operator training
- 28/Oct/24
Affiliations
- Been out doors
- Building cars
Timeline
Technician
Puyallup mazda
03.2024 - 12.2024
Tow Truck Operator
Astro auto wrecking
01.2016 - 09.2019
Westbrook High School