WINSTON COLE
Clerical Worker
Los Angeles,CA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Clerk Personnel
Better Technology Corporation (BTC)
06.1993 - Current
- Facilitated communication between offices through prompt forwarding of messages and helped to coordinate inter-office meetings.
- Worked independently with the public to booked and process their applications for city permits.
- Received and processed the mailing materials from individual and/or "entities", who applied to the Los Angeles City Planning Department for a "permit".
- Inputted and retrieved data from the computer and physical file folders, for processing by the company.
- Managed the office I ran and its office equipments.
- Worked with computer software, including Microsoft Word, Excel and other brands.
- Provided support in preparing client`s packets for acceptance by the City`s Planning Department.
- Trained new clerks on company procedures and software tools, effectively contributing to their integration into the team.
- Scanned, faxed, photocopied and retrieved information as requested by supervisor and other personnel.
- Made physical delivery of reports and other documents, to the City Planning Department.
- I multi-tasked, as the "situation" demanded.
Sales Associate
Ortho Mattress, Inc.
09.1989 - 06.1993
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Effectively communicated with the public to get them to buy our product.
- Participated in team meetings and training sessions regularly for continuous professional development and company growth.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Processed daily sales, reconciled the books and made daily bank deposits.
- Operated all office equipment.
- Streamline processes within the store`s by organizing merchandise layout for easy access and purchase.
- Handled cash, check and credit card transactions efficiently, while adhering to company policy.
- Engaged in friendly conversation with customer to better uncover individual needs and provide adequate solutions.
Education
Bachelor of Arts - International Relations
University of Minnesota
Minneapolis, MN 05.2001 -
Skills
Administrative Support
Information Security
Database entry
Correspondence Writing
File Maintenance
Cash Management
Operations Support
Document Management
Filing systems
Administrative tasks
Invoice Processing
Microsoft Office Suite
Interpersonal Communication
Timeline
Bachelor of Arts - International Relations
University of Minnesota
05.2001 -
Clerk Personnel
Better Technology Corporation (BTC)
06.1993 - Current
Sales Associate
Ortho Mattress, Inc.
09.1989 - 06.1993