Winston Ingram

Work History

COO

Amelia Home Health Services, INC

08.2022 - 10.2023

Identified and pursued business development opportunities to grow organization and increase revenue.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals, including oversite of three outside sales teams.
Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Developed innovative sales and marketing strategies to facilitate business expansion.
Initiated strategy to drive company growth and increase market share and profitability.
Established and maintained strong relationships with customers, vendors and strategic partners.
Directed technological improvements by researching and implementing ERP solution.
Devised and presented business plans and forecasts to board of directors.

Marketing Executive

Southern Journeys

02.2014 - 03.2021

Planned and executed events and marketing programs in seven different states to increase qualified leads.
Oversaw and executed marketing over one-hundred and fifty marketing events resulting in increased company exposure, customer traffic and elevated sales numbers.
Engaged, informed and supported staff on media and marketing outcomes.
Planned and executed marketing campaigns to target groups, areas and wider community.
Managed workflow between staff, coordinating documents and creative material distribution.
Identified value propositions and key messages for company marketing campaigns.
Traveled to promote current programs and drive marketing through trade shows and industry conferences.
Directed hiring, training and performance evaluations for marketing and sales staff and supervised daily activities.

Project Manager

Frontier Wholesale Marketing

12.2012 - 10.2013

Developed and initiated projects, managed costs, and monitored performance.
Identified plans and resources required to meet project goals and objectives.
Developed and implemented strategic project plans to meet business objectives.
Managed projects from procurement to commission.
Negotiated and managed third-party contracts related to project deliverables.
Recruited and oversaw over thirty employees to achieve performance and quality targets in three separate divisions, Marketing, Sales and Service.

Co-Owner

Mobile One Non-emergency Transport

08.2005 - 06.2012

Grew gross revenue from twenty-three thousand dollars in first year to over two million by eighth year as co-owner and operations manager.
Established team of over forty motivated and proficient employees to help run business.
Improved operational efficiencies to reduce costs and improve productivity.
Established foundational processes for business operations.
Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
Managed financial operations and investments to maximize profits and minimize costs.
Prepared annual budgets with controls to prevent overages.
Conducted target market research to discover customer needs and analyze competitor trends.
Introduced new methods, practices, and systems to reduce turnaround time.
Drove implementation of new market expansion to propel business forward and adapt to market changes.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Mitigated business risks by working closely with staff members and assessing performance.
Monitored performance of logistics operations to identify areas for improvement.
Created reports to provide insights into logistics operations and performance.

Summary

Overview

Work History

COO

Marketing Executive

Project Manager

Co-Owner

Skills

Work Availability

Timeline

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