Winston John
Medford,MA
Summary
Knowledgeable in training people in skills and tactics due to my military background, I am able to translate this into the coaching of tennis to individuals to achieve good success. This manifested itself in the successful performance of two of my players.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
45
45
years of professional experience
Work History
Tennis-coach
Self Employed
Trinidad West Indies
08.2008 - 06.2026
- Conducted individual and group lessons, focusing on technique improvement and strategy application.
- Designed personalized training programs to enhance player performance and skill development.
- Evaluated players' progress through regular assessments, adapting coaching methods accordingly.
- Organized tournaments and competitive matches, fostering a sense of sportsmanship and teamwork among participants.
- Mentored junior coaches, sharing best practices to elevate overall coaching standards within programs.
- Implemented innovative drills and practice sessions to improve players' tactical understanding of the game.
- Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.
- Established positive relationships with parents/guardians of athletes to align expectations about their child's development within the tennis program.
- Spoke to student athletes about the impact of proper nutrition and adequate sleep on overall performance.
- Prepared athletes for special competitions and tournaments.
- Developed strategic game plans for individual players, resulting in improved match outcomes.
- Hired [2] assistants for coaching.
- Improved athletes' recovery time and reduced injury rates by incorporating advanced stretching and recovery techniques into training routines.
- Nurtured promising young talent, guiding several athletes to achieve rankings in national competitions.
- Strengthened relationships with tennis equipment suppliers, ensuring athletes had access to high-quality gear.
- Engaged in continuous professional development to stay abreast of latest coaching methodologies and tennis technologies.
- Enhanced players' tactical skills with customized gameplay strategies, leading to notable a notable increase in match wins.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Developed and maintained network of professional resources to refer clients to.
Store Manager
Hair World
Trinidad WI
11.2014 - 07.2015
- Oversaw daily store operations, enhancing workflow and boosting customer satisfaction.
- Trained and developed staff on product knowledge and customer service best practices.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Established visual merchandising standards, enhancing store appeal and driving foot traffic.
- Managed daily operations to ensure store efficiency, maintaining cleanliness and safety for customers and staff.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in a a a fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Ensured timely payment for employees by thoroughly reviewing payroll submissions for accuracy.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Requested support from corporate headquarters by providing detailed updates on store performance.
- Improved store layout for better customer flow and product visibility, leading to an increase in average purchase size.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Communicated operational challenges to higher management, ensuring detailed descriptions for better understanding and prompt attention.
- Saw an increase in profit margin by 5%
Warrant Officer Class 1
Trinidad and Tobago Regiment
Trinidad WI
05.1981 - 07.2012
- Developed strategic plans for mission execution, optimizing personnel deployment and resource utilization.
- Coordinated logistical operations to ensure timely supply chain management and optimal resource allocation.
- Led training programs enhancing operational readiness and skill proficiency of personnel.
- Oversaw maintenance and repair of equipment to maintain operational effectiveness and compliance with safety standards.
- Mentored junior officers, fostering professional development and leadership skills within the regiment.
- Established strong relationships with external partners, enabling seamless collaboration on joint initiatives.
- Facilitated professional development opportunities for staff, fostering a culture of continuous learning and skill enhancement.
- Provided expert advice to senior leadership on policy changes, contributing to informed decision-making processes across the organization.
- Ensured compliance with administrative protocols to support efficient office operations., maintained records and submitted operational reports.
- Trained and mentored personnel in combat operations and tactics.
- Executed tactical operations with accuracy and control.
- Handled administrative requirements, maintained records and submitted operational reports.
Education
Coaching Beginners And Intermediate Players Level1 - Lawn Tennis
Tennis Association of Trinidad And Tobago
The National Racquet Sport Centre, Trinidad WI06-2019
Bachelor of Arts - Business Management
Anglia Ruskins University
Cambridge UK09-2011
Certificate of Proficiency - Small Scale Catering
The University Of The West Indies
Trinidad WI09-2014
Certificate in Social Work - Social Work
The University Of The West Indies Open Campus
Trinidad WI09-2012
Certificate of Attendance - Play Tennis
International Tennis Federation Coaching Department
Trinidad WI07-2011
Skills
- Able to do plumbing installation and maintenance
- Electrical installation and maintenance
- Masonry
- Competent omnibus driver Have been a licensed military driver for most of my career Was deployed at the driving depot of the president of Trinidad and Tobago from 1990 to 1991
Timeline
Store Manager
Hair World
11.2014 - 07.2015
Tennis-coach
Self Employed
08.2008 - 06.2026
Warrant Officer Class 1
Trinidad and Tobago Regiment
05.1981 - 07.2012
Coaching Beginners And Intermediate Players Level1 - Lawn Tennis
Tennis Association of Trinidad And Tobago
Bachelor of Arts - Business Management
Anglia Ruskins University
Certificate of Proficiency - Small Scale Catering
The University Of The West Indies
Certificate in Social Work - Social Work
The University Of The West Indies Open Campus
Certificate of Attendance - Play Tennis
International Tennis Federation Coaching Department